Senior WMS Quality Assurance Analyst

Pay Range: $53.00hr - $58.00hr Job Overview: Our client is seeking a QA Analyst to join the Ecommerce Fulfillment team. The Quality Assurance Analyst will design test cases and scenarios based on stories from the business users. The candidate is responsible for adhering to standardized QA policies, processes, and documentation standards, overseeing and participating in all aspects of project testing. Responsibilities: Participates in requirements, use cases, and user story reviews. Provides accurate estimates for QA resources and testing schedules. Creates and gains project approval on project test plans. Ensures test cases are traceable to originating story/requirement and those tests fully test feature requirements and/or user story acceptance criteria. Assists with standardized reporting and QA metrics. Manages defects appropriately by assigning, monitoring, and providing timely communication through the defect lifecycle. Conducts QA risk management process throughout the test plan phase, defining and differentiating between risk, defect, and issue. Attends team and project meetings as necessary. Qualifications: 10+ years of experience as a Quality Assurance Analyst. 3+ years of experience in Warehouse Management Systems (WMS). 4+ years of experience in E-commerce. Organized, able to meet milestones and deadlines, and capable of working in a fast-paced environment. Excellent troubleshooting, analytical, and problem-solving skills. Preferred Qualifications: Experience and knowledge of warehouse management and supply chain systems. General working knowledge or experience working with E-commerce Fulfillment businesses. Scheduling flexibility to meet the needs of the business, including evenings and weekends. Experience working with Manhattan WMi/WMS solution. Knowledge of SQL. Knowledge of Integration. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.