Senior UX Researcher, YouTube Creator
YouTube · Zürich, Switzerland ·
- Seniority
- Senior
- Category
- Design
- Experience
- 6+ years
- Company size
- 1000+
A senior UX researcher on YouTube's Creator team in Zürich, owning research strategy and priorities for the product. Day to day they conduct primary research — field studies, interviews, diary studies, ethnography, surveys, usability testing, and logs analysis — and turn insights into product recommendations while influencing stakeholders across Engineering and Product Management.
At Google, we "Focus on the user and all else will follow." As a User Experience Researcher (UXR), you make this possible. You will join our multi-disciplinary UX team, collaborating with Engineering and Product Management, to gather insights and create industry-leading products.
You’ll play a critical role in helping your team understand user needs and will drive impact at all stages of product development, ensuring products are useful, usable, and helpful. You will explore user behaviors and motivations by conducting primary research, including: field studies, interviews, diary studies, ethnography, surveys, usability testing, and logs analysis. You will also grow within a supportive UXR community offering mentorship, regular meetups, and exclusive internal tools.
At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.
- Influence stakeholders across organizations to gain support for research-based, user-centric solutions.
- Own project priorities in alignment with larger product goals, and oversee allocation of resources within the project.
- Drive ideas to improve products and services through research-driven insights and recommendations.
- Lead teams to define and evaluate product, service, ecosystem impact.
- Own direction and strategy discussions through research by analyzing, consolidating, or synthesizing what is known about user, product, service, or business needs.
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 6 years of experience of experience in an applied research setting (e.g., product or academic), or similar.
- Experience with research methods (e.g., usability, studies, contextual inquires, 1:1 interviews, unmoderated research studies).
- Experience with product research in a usability or generative setting.
Preferred qualifications:
- Master's degree or PhD in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or a related field.
- 5 years of experience conducting UX research on products and working with executive leadership (e.g., Director level and above).
- 3 years of experience managing projects, and working in a large, matrixed organization.