Senior UX Researcher

This is us

At Avenga, we believe that human creativity empowers technology that matters. Operating globally, our 6000+ specialists provide a full spectrum of services, including business and tech advisory, enterprise solutions, CX, UX and Ul design, managed services, product development, and software development.

This is the job

Join our Workforce Adoption, Change, Experience team to drive and execute user research strategies across our product portfolio. The Senior UX Researcher role bridges human-centered design, product strategy, and actionable behavioral insights to deliver intuitive, high-impact digital experiences for our global users.

We are seeking a Senior UX Researcher to act as an expert practitioner for our product discovery and design initiatives. The ideal candidate must possess 3–5 years of hands-on experience in user research, usability testing, and product strategy, demonstrating complete autonomy in planning, executing, and synthesizing mixed-methods research. Embedded in our product team, you will focus on execution and delivery: turning user needs into actionable product recommendations and collaborating closely with design and product teams.

Location: Poland — 100% remote, based in Poland

This is you

• Overall Experience: 3–5 years of dedicated hands-on experience in User Research, Usability Testing, or Product Design Research within digital platforms.

• Domain Plus: Prior experience conducting research within Data, Analytics, AI-driven products, or complex system migration projects is highly desirable.

• Mixed-Methods Expertise: Solid proficiency in both qualitative methodologies (in-depth interviews, usability testing, field studies) and quantitative tools (surveys, card sorting, basic product analytics).

• Agile Product Integration: Proven experience embedding research insights directly into fast-paced, agile product development cycles.

• Autonomy Requirement: Proven ability to operate independently—taking ownership of research projects from brief to presentation without needing daily technical supervision.

• Strong Communication: Excellent storytelling and presentation skills to effectively communicate research findings and rationale to cross-functional stakeholders.

This is your role

• Execute End-to-End Research: Plan, scope, and conduct generative, evaluative, qualitative, and quantitative research across complex product features.

• Synthesize Insights: Translate raw qualitative feedback and quantitative behavioral data into clear, actionable recommendations for product and design teams.

• Continuous Discovery: Integrate regular usability testing, user interviews, and field research into agile sprint cycles.

• Cross-Functional Collaboration: Partner closely with Product Managers, UX/UI Designers, and Engineers early in the product life cycle to align business goals with user needs.

• Track UX Performance: Apply key usability metrics (e.g., System Usability Scale, task success rates, time-on-task) to measure design impact over time.

• Simplify Complex Journeys: Audit existing user flows to identify friction points, reduce cognitive load, and advocate for seamless user journeys.

Description:
1. Research Strategy & Planning: Align research roadmaps with business goals, define scope, and choose appropriate qualitative and quantitative methodologies.
2. End-to-End Execution: Lead complex research initiatives from study design and participant recruitment to moderation, data collection, and synthesis.
3. Cross-Functional Collaboration: Partner closely with Product Managers, Designers, and Engineers to integrate user insights into the product development lifecycle.
4. Strategic Impact & Advocacy: Translate raw data into actionable insights and present story-driven recommendations to executive stakeholders to influence product strategy.

At Avenga, everyone matters. We provide equal opportunities in recruitment, career development, and leadership, regardless of race, ethnicity, gender identity, sexual orientation, disability, age, religion, or any other characteristic. We are committed to fostering a work environment where our diverse community of employees, candidates, and business partners actively shapes our growth. By bringing together people from different backgrounds and experiences, we build a workplace where everyone feels free to be themselves while honoring the boundaries of others.