Senior Technical Writer

Description

Responsible for ensuring the quality of all software documentation based on technical writing standards. Responsible for preparing software design specification documentation, user manuals, training manuals, online help, etc. Responsible for creating multi-media information/content to communicate functionality, policies, procedures, etc. to end users. Contribute to the marketing documentation such as brochures, content for the website, and pre-sales documentation such as proposals. Independently execute offshore documentation assignments liaising with product development and documentation peers located overseas. Knowledge of Agile is preferable.

Requirements

Must possess at least a Bachelor of Science, Bachelor of Computer Application, Bachelor of Engineering/Technology, Master of Computer Application/Computer Science, or equivalent.

Minimum 4 years experience in technical writing for web-based applications.

Multi-lingual (Arabic and English) proficiency in speaking and documentation is a must.

Good understanding of technical writing fundamentals.

Experience implementing and managing the standard document development lifecycle (DDLC) as per industry practices.

Good experience in developing user manuals, online help, and training manuals for software products.

Good experience in creating templates for different types of documents, presentations, and project reports.

Good interpersonal and communication skills, including telecommunication skills, as you will be interacting with a wide range of colleagues and local partners cross-functionally and cross-geographically.

Good command over the English language and able to review documents for grammatical errors, sentence construction, and contribute to improving the quality of documents.

Knowledge of technical writing tools, MS Word, and other documentation and graphic tools.

Must be able to grasp technical concepts quickly and develop content for target audiences.

Must be familiar with at least one well-known style guide.

Must be a strong team player and capable of learning new tools quickly.

Ability to work under pressure, meeting multiple deadlines.