Senior Technical Program Manager
mastercard · O'Fallon, Missouri ·
- Seniority
- Senior
- Employment
- Full time
- Category
- Project management
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Senior Technical Program ManagerAll staff at Mastercard are expected to demonstrate 'Mastercard Way' cultural values every day - own it, simplify it, sense of urgency, thoughtful risk-taking, unlock potential, and be inclusive – with a relentless focus on our customers. As a Senior Technical Program Manager at Mastercard, you are expected to perform the following general responsibilities:You will conceptualize, rationalize, and drive execution of features to deliver engineering work across the portfolio in our scrum execution model
You will contribute to the strategies, design choices, and infrastructure necessary to build comprehensive and achievable execution plans to deliver high-profile new features and capabilities for our customers
Management and execution against delivery plans and commitments
Operates in an Agile/Scrum environment, working across delivery squads, release roadmaps, associated OKRs, and collaboration with members of the product team
Organizes and accelerates a group of related technology projects or activities across multiple teams, aligning dependent organizations
Recognizes complexity and creates predictable delivery paths for large and/or complex efforts. Measurably improves, streamlines, and/or eliminates excess processes
Works with multiple scrum/delivery teams to build/improve ways of working and identify and mitigate risks or issues that may impact the plan
Conducts meaningful retrospectives; processes and recommends actions for the team to take, along with communicating pain points outside the team’s control to leadership
Clearly articulate scope, timelines, dependencies, owners, and actions. Report progress to teams and senior leadership in regular cadence
Looked to as first point of contact for your team or area and the source of truth for status, providing the correct information and associated data about the state of the project to the right audience at the right time
Understands the business strategy and design approaches within product, program, or domain with depth to be credible and influential with teams
In depth knowledge of Release management, planning and scheduling of releases at the organizational level, over viewing the release progress and removing the impediments by mitigating the risks, this involves very proactive collaboration with the cross functional teams that are included in the release process.
Understanding the contributing to the PMO at services and collaborating with leadership to adhere with the PMO governance.Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Pay Ranges
O'Fallon, Missouri: $96,000 - $163,000 USD