Senior Technical Program Manager

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Senior Technical Program Manager

About your role:

You will deliver program outcomes within time, cost, quality, and customer satisfaction parameters for strategic initiatives. You will provide leadership, vision, strategic planning, and support tactical execution plans, as programs typically cross multiple business areas and have a high degree of complexity and risk associated with them. You will ensure predictable, consistent, and successful program delivery while providing a holistic view of the overall program to the organization and all stakeholders.

What you’ll do:

• Create and maintain a consolidated timeline, schedule, highlight the major milestones and associated dates for program activities
• Identify and communicate program, project dependencies, and impacts
• Put mechanisms in place to ensure ongoing control of the program: approach, communication plan, risk management, and issues
• Define program governance outlining roles and responsibilities, decision rights, and clearly defined escalation path
• Ensure success criteria defined upfront to promote alignment and actively manage expected program outcomes
• Keep all internal and external stakeholders engaged in the program, aligned on expected outcomes, and informed about what is occurring throughout program
• Communicate program progress on an ongoing basis, ensure transparency throughout program lifecycle
• Provide leadership and key stakeholders with the information and venues to make effective, timely decisions

Experience you’ll need to have:

• 7+ years of experience in program or project management, implementation, and consulting
• 7+ years of experience with technical program management
• 7+ years of experience in project or program management processes and methodologies, as well as project lifecycle
• 7+ years of experience with reporting information and hurdles directly to senior leadership
• 5+ years of experience driving large-scale change efforts such as datacenter migrations
• Bachelor's degree in a related field or an equivalent combination of education, military, and work experience

Experience that would be great to have:

• Experience in the financial services or banking domain
• Project management certifications

Important information about this role:

• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experience helps you with your overall onboarding experience and leads to stronger productivity.
• You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role

How you’ll work:

• This role requires use of a computer and audio equipment

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont, Virginia, Maine or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact [email protected]. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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