Senior Technical Business Analyst

Salary: £? - ? per year

Requirements:

• Proven experience as a Business Analyst delivering complex technology or transformation projects.
• Previous experience implementing or enhancing Third-Party Risk Management (TPRM) solutions, ideally including ProcessUnity or similar platforms.
• Strong requirements gathering, process mapping, gap analysis, and documentation skills.
• Experience supporting software implementations, testing, business readiness, cutover, and training activities.
• Demonstrated experience working within regulated environments, preferably financial services.
• Experience delivering projects involving business process, system, and operational change.
• Strong stakeholder management skills, with the ability to influence and communicate effectively at senior levels.
• Experience working within project and programme delivery teams in deadline-driven environments.
• Degree educated or equivalent practical experience.
• Business Analysis certification (e.g., BCS, CBAP, PMI-PBA) beneficial.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities simultaneously.
• Proven capability to work independently while collaborating effectively across cross-functional teams.
• Comfortable operating at both strategic and detailed levels.
• Experience creating Business Requirements Documents (BRDs), Functional Requirements, Gap Analysis, Process Flows, Current and Future State Assessments, Testing Documentation, and Training Materials.

Responsibilities:

• Lead business analysis activities as part of a project replacing an existing Third-Party Risk Management platform with a new external solution.
• Engage with stakeholders to gather, document, and validate business and functional requirements.
• Analyse current as-is business processes and define future-state to-be operating models and workflows.
• Identify process, system, governance, and operational changes required to support implementation.
• Work with implementation partners to map processes, assess resource impacts, and define role and responsibility changes.
• Support solution integration activities, including test planning, test script creation, execution support, and User Acceptance Testing (UAT).
• Prepare training materials, operating procedures, user guides, and communications to support business readiness and adoption.
• Deliver training sessions and support business users through the implementation and transition phases.
• Present findings, recommendations, risks, and project progress to senior stakeholders and governance forums.
• Facilitate collaboration across business and technology teams to achieve consensus and drive project outcomes.
• Support data migration activities, including the collection and validation of supplier, contract, user, and approval data.
• Maintain high-quality project and BA documentation to meet audit, compliance, and governance requirements.
• Contribute to change management, cutover planning, business readiness, and post-implementation evaluation activities.

Technologies:

• AI
• Support
• REST

More:

Adecco Pontoon is an employment consultancy that focuses on improving everyones chance of being part of the workplace in an inclusive environment. We are hiring a Senior Technical Business Analyst for a 6-month initial contract, with possible extension, based in London with 2/3 days per week onsite. This role sits inside IR35 at a rate of £600 to £650 and supports the implementation and rollout of a new strategic Third-Party Risk Management platform. We work with business stakeholders, SMEs, project teams, and implementation partners to deliver a successful transition, and we use generative AI tools to support our candidate screening process while all final decisions remain with our hiring team.

last updated 40 week of 2026