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Job Posting Location
Bangkok
Job Summary
System Analysis
Job Description
We are seeking a highly capable System Analysis (SA). with a strong ownership mindset (A self-driven leader, not a task follower) and proactive approach (Take initiative and drives result), who can independently drive end-to-end solution design and delivery. This role requires someone who does not wait for instructions, but actively identifies requirements/problems, proposes solutions, and leads execution with minimal supervision.
Key Responsibilities
- Lead end-to-end solution design aligned with business and IT strategy
- Translate business requirements into technical specifications
- Drive technical decisions, including trade-off analysis and solution recommendations
- Proactively identify risks, gaps, and improvement opportunities
- Collaborate with stakeholders, vendors, and cross-functional teams
- Ensure successful delivery from design through implementation
- Continuously improve system architecture and operational efficiency
Technical Requirements
- Strong understanding of SDLC, Agile, Scrum
- Solid experience in System Architecture Design and Infrastructure
- Experience in API Integration and Middleware (e.g., ESB, event-driven architecture)
- Knowledge of Cloud Platforms (AWS, Azure, GCP) and AI Technology
- Experience with containerization and CI/CD tools (Docker, Kubernetes)
- Understanding of Network Protocols and Security Standards
- Strong knowledge in:
- System design (BPMN, Sequence Diagram)
- Data & integration patterns (API-first, messaging, streaming)
- Security by design (OAuth2, API security)
- Performance tuning & capacity planning
- Automation/scripting (Python, Shell, Curl)
Soft Skills & Competencies
- Strong ownership and accountability mindset
- Excellent stakeholder communication and technical leadership
- Ability to perform end-to-end analysis (gap analysis, feasibility study)
- Strong skills in requirement elicitation and documentation (BRD, FRD, user stories)
- Advanced problem-solving and troubleshooting skills
- Strong decision-making ability with structured thinking
- Ability to work in ambiguity and drive clarity independently
- Strong English Language is preferable
- Experience in vendor evaluation and solution comparison
- Knowledge in contact center domain is a plus
Recruiter
Natthanrat Padphong (ณัฐธัญรัฏฐ์ ผัดผ่อง)