Senior Survey Programmer

Role Overview

We are seeking an experienced Senior Survey Programmer to lead the end-to-end programming, testing, and support of online surveys across global research projects. This role requires strong expertise in survey scripting, complex survey methodologies, and troubleshooting within fast-paced production environments.

The ideal candidate combines hands-on technical execution with process improvement and operational ownership, while collaborating closely with cross-functional teams to deliver high-quality survey solutions at scale.

Key Responsibilities

• Program and script online surveys using platforms such as Forsta Decipher and related survey technologies.
• Manage the full survey programming lifecycle, including setup, logic implementation, testing, deployment, and live support.
• Translate survey specifications into functional survey logic, including advanced skip patterns, piping, randomization, and custom flows.
• Develop advanced survey methodologies such as MaxDiff, Conjoint, volumetrics, and custom algorithm-based studies.
• Configure and manage simple to complex quota structures using survey tools and Excel.
• Integrate multimedia stimuli and external assets into survey environments.
• Perform data processing tasks including derived variables, data editing, weighting, and crosstab support.
• Conduct comprehensive QA testing, logic validation, and cross-device compatibility testing (desktop/mobile).
• Troubleshoot and resolve technical and production-related issues during survey development and live fieldwork.
• Collaborate with project management, research, analytics, creative, and panel teams to ensure seamless project delivery.
• Maintain documentation for survey logic, programming standards, and workflows.
• Improve operational efficiency by developing reusable templates, automation tools, and standardized programming processes.
• Support API integrations and third-party platform connections where required.
• Independently manage multiple concurrent studies while ensuring quality and timeline adherence.

Required Skills & Experience

• 4–5+ years of hands-on survey programming experience within market research, consumer insights, or related environments.
• Strong experience with survey platforms such as Forsta Decipher, Qualtrics, Confirmit, or similar technologies.
• Proficiency in:
  • XML
  • JavaScript
  • Python
• Experience programming advanced methodologies including MaxDiff, Conjoint, volumetrics, and custom algorithms.
• Strong understanding of survey logic, quota structures, and complex routing.
• Experience using Excel for quota management and data handling.
• Familiarity with data processing, tabulation, and weighting processes.
• Strong QA, debugging, and troubleshooting capabilities.
• Proven experience independently managing complex surveys within live production environments.
• Ability to resolve high-priority production issues under tight deadlines.

Nice-to-Have Skills

• SQL Server and database querying experience.
• API integration experience.
• Familiarity with JSON.
• Experience with mobile-first survey programming approaches.