Senior/Staff Software Engineer – Site Reliability & Infrastructure
General Intuition & Medal · New York City ·
- Work mode
- Onsite
- Seniority
- Staff
- Employment
- Full time
- Category
- SRE
- Salary
- USD 180,000 – 275,000 / year
General Intuition & Medal · New York City ·
Civilization Labs · New York City
Elorian AI · Palo Alto
Helm Health · Columbus, USA
Onebrief · United States | Remote
Senior/Staff SRE owning reliability, on-call, and incident response for Medal's gaming-clip infrastructure (billions of clips, video pipelines) while scaling databases and infra on GCP. Core tech: Terraform, Kubernetes/GCP, Elasticsearch, MySQL/Postgres, GitHub Actions.
General Intuition is the frontier lab for acting in space and time. We build large action models and world models that can perceive, predict, and act across virtual and physical environments. General Intuition builds on the strength of Medal, the world's largest and fastest-growing platform for gaming clips, where millions of gamers capture, share, and discover new games every year. We've raised over $650M from Khosla, GC, Valor, and Point72 since October 2025, and recently closed our latest round at a $6.2B valuation.
Medal's infrastructure handles billions of clips, video ingestion pipelines, and social features at a massive scale most engineers never get to touch. The work centers on reliability, incident response, scaling, and making sure our infrastructure keeps up with our growth. You'll own the on-call rotation, drive postmortems, and work directly with engineering teams to meet their infra needs. The right person probably came through startups and scale-ups and has been in the room when things broke at 2am, has scaled databases under pressure.
Infrastructure-as-code: Strong fluency in Terraform, with real experience owning infrastructure-as-code at scale
Elastic search depth: Hands-on experience running ES for user-facing features, not just as a log sink
GCP depth: Kubernetes, VPC, IAM, Cloud Logging, and the managed services ecosystem
Database scaling: Deep, hands-on experience scaling and sharding relational databases (MySQL, Postgres) in production
Incident response instincts: You can work a P0 calmly, communicate clearly under pressure, and run a postmortem that prevents recurrence
CI/CD: You've worked with GitHub Actions in a production environment
Communication (crucial!): You flag issues clearly and rapidly during incidents and lead/write actionable postmortems
Experience at startups: You are comfortable in an environment of rapid growth where scaling up is a priority
Great judgment: You know the difference between a durable, sustainable fix and a patch that buys you a week
Electron, React, Redux, Styled Components & other modern web-based technologies
C# and C++ for native Windows recording & more
Swift for iOS, Kotlin for Android
Java, Redis, RabbitMQ, Kubernetes for backend
Terraform, Salt, GitHub Actions, CircleCI for IaC and CI/CD
upguard · Melbourne