TechGrove is the Centre of Excellence for Banyan Software, based in Chennai, India. It plays a key role in supporting Banyan’s global businesses through technology, security, and software development. TechGrove brings together India’s deep pool of technical talent with Banyan’s long-term approach to growth, creating a trusted, developer-focused environment where people can do their best work.
Job Title: Senior SRE (Site Reliability Engineer) – Modernized Application Operations
Overview
We are seeking a highly experienced and hands-on SRE to own the operational excellence of the modernized SaaS applications produced by the Banyan AI Factory. This is not a role focused on building the factory itself; instead, you will run the reliability of the modernized applications the factory delivers to our Operating Companies (OpCos).
You will join a team that provides 24x7 coverage with rotating on-call responsibilities, serving as Tier 1 Site Reliability Engineering (SRE) for our OpCos’ distributed applications. Day to day this will include: automated deployments, cloud service integration, application performance and availability monitoring/observability, and security incident response across our two target clouds — Amazon Web Services (AWS) and Microsoft Azure. The ideal candidate has a track record of keeping secure, highly available production systems running at scale.
Key Responsibilities
- 24x7 Operations & On-Call: Operate as part of a team providing round-the-clock coverage of OpCo containerized applications, participating in a rotating on-call schedule to ensure continuous availability and rapid response.
- Tier 1 SRE & Operations: Serve as Tier 1 SRE for the modernized applications, managing day-to-day cloud integrations across our two target clouds — AWS OR Azure — to keep production systems healthy, performant, and secure.
- Performance & Availability Monitoring/Observability: Implement and maintain robust application observability tooling (monitoring, logging, tracing) to track performance and availability, proactively detect degradation, and drive down mean-time-to-detect and mean-time-to-resolve.
- Disaster Recovery and Service Restoration: Develop, maintain, test, and execute disaster recovery and business continuity procedures. Ensure the timely recovery and restoration of services following geographic disruptions, cyber incidents, infrastructure failures, or other disaster events.
- Security Incident Response: Respond to security incidents and operational events affecting OpCo SaaS platforms, executing established runbooks, coordinating remediation
- Automation & Infrastructure-as-Code : Use Infrastructure-as-Code (Terraform) and CI/CD pipelines (e.g., GitHub Actions, GitLab CI) to manage, deploy, and automate the operational environments of modernized applications, reducing toil and improving consistency.
- AI Agents & DevSecOps Scale: Build scale in our DevSecOps practice by designing, building, and operating AI agents that automate SRE tasks and incident response, reducing toil and accelerating detection, triage, and remediation.
- Hands-on Problem Solving: Serve as a technical escalation point for operational challenges, applying strong analytical skills to resolve infrastructure, network, and automation issues across distributed, multi-tenant SaaS environments while navigating technical ambiguity.
Required Qualifications & Experience
- Experience: 5–7 years of progressive experience in Software Engineering, and/or Site Reliability Engineering, with a focus on operating distributed systems.
- Automation Coding Experience: Deep expertise in Python, Javascript, or Go. Building automation and integrations between tools. This may be with AI assistance, but you must have a deep understanding of the code and scripting principals such as: authentication, parallelization, triggering, APIs, data transformation, etc.
- Containerization: Deep expertise in container technologies (Docker/Kubernetes) supporting highly scalable and resilient distributed systems.
- Infrastructure-as-Code with Terraform: Have experience working with modules at scale. This is a requirement for the role.
- Cloud Native Services: hands-on experience operating production workloads on Amazon Web Services (AWS) (e.g., EC2, Lambda, EKS, S3, RDS) and / or Microsoft Azure (e.g., Container Apps, AKS, Container Storage).
- CI/CD & Automation: Deep history of hands-on work with CI/CD platforms (GitHub Actions, GitLab CI) and embedding DevSecOps practices directly into operational workflows.
- Operations, Monitoring & Observability: Experience with application level logging, troubleshooting, and tracing tools, with a proven track record operating highly available production systems.
- AI-Fluent Engineering: Experience with AI-assisted engineering tools such as Claude Code or similar
- Application Performance Management (APM): Familiarity with APM tooling and practices (e.g., Datadog, New Relic, Dynatrace, or similar) to instrument, profile, and optimize application performance in production.
- Incident & Security Response: Demonstrated experience participating in on-call rotations, responding to production and security incidents, and executing disaster recovery procedures.
- Communication & Collaboration: Exceptional communication, presentation, and collaboration skills, with a proven ability to coordinate across teams.
- Education: Bachelor’s degree in Computer Science or a related technical field.
Preferred Skills (A Plus)
Familiarity with advanced cloud security tools like Wiz, Prisma Cloud, and Checkov.
Recruitment Notice
TechGrove may use artificial intelligence (AI) tools to assist in screening and/or assessing applicants during the recruitment process. All hiring decisions are made by our team. Personal information submitted through your application will be collected and used for recruitment purposes in accordance with applicable privacy laws. Contact us at any time with questions about our process or to request accommodation.
Beware of Recruitment Scams
We have been made aware of individuals fraudulently posing as members of our Talent Acquisition team and extending fake job offers. These scams may involve requests for personal information or payment for equipment.
Protect yourself by following these steps:
- Verify that all communications from our recruiting team come from an @banyansoftware.com email address.
- Remember, employers will never request payment or banking information during the hiring process.
- If you receive a suspicious message, do not respond — instead, forward it to [email protected] and/or report it to the platform where you received it.
Your safety and security are important to us. Thank you for staying vigilant.