Senior SQL Database Administrator

We’re looking for a Senior SQL Database Administrator to be PetSure’s subject matter expert for database, data management and reporting technologies, helping to deliver highly available, reliable and scalable systems that support our customers, partners and people.

As part of the Digital Platform team within IT & Change, you’ll work at the direction of the Cloud Engineering Lead to support PetSure’s “Always On / Always Available” strategy through cloud adoption, application modernisation and strong database engineering practices.

This is a hands-on role where you’ll build, host and administer cloud data platforms, data warehouse applications and processes, database applications and automated CI/CD pipelines, while helping PetSure keep its digital applications on modern PaaS, serverless and cloud platforms across Azure and AWS

What You’ll Do:

• Act as the SME for PetSure’s data, database and reporting technologies.

• Own and support the data strategy and technology roadmap for database systems, working with partners, customers and internal stakeholders.

• Provide operational support and ensure the availability of business-critical database systems, including incident resolution, root cause analysis and service request management.

• Design, build and support reliable, fit-for-purpose database and data solutions that perform well with large data volumes and complex insights.

• Support data flows between applications, data warehouses and reporting systems in line with PetSure’s information and data architecture strategy.

• Establish and apply information architecture, data management and database engineering standards across the business.

• Build, host and administer cloud data platforms, data warehouse applications, database applications and automated CI/CD pipelines.

• Work with business teams, business analysts, test engineers and platform architects to deliver enterprise-grade systems and maintain clear platform documentation.

• Monitor and respond to critical system events on priority systems outside business hours as part of the agreed support roster.

• Collaborate with engineering teams and business stakeholders to manage delivery expectations and achieve strong customer outcomes.

• Identify opportunities to use emerging technologies to deliver robust, cost-effective and flexible solutions.

• Provide technical leadership, direction, standards and mentorship to a growing data management team, including onshore and offshore team members.

• Contribute to agile delivery by working in sprints, helping define and estimate stories, and creating lightweight technical documentation.

• Promote collaboration, knowledge sharing, risk awareness and continuous improvement across IT & Change and PetSure.

What You’ll Bring:

A degree qualification in Information Systems, Computer Science or a related discipline.

• 7-12 years’ experience across Microsoft technologies, including SQL Server, SSRS, SSIS, SSAS and Power BI.

• 7+ years’ experience across AlwaysOn, Windows Clustering, Replication, Performance Tuning and Log Shipping.

• A strong background in database administration and/or data management, with senior or expert-level Microsoft SQL capability.

• Strong understanding of ETL environments, analytics, reporting, SQL development and enterprise data management.

• Experience architecting and developing high-availability, mission-critical distributed systems.

• Knowledge and experience building and managing cloud solutions in AWS and/or Azure, including big-data technologies.

• A strategic mindset, with the ability to formulate and execute digital and data strategies and improve data quality processes.

• Strong working knowledge of current IT technologies across a wide range of technical disciplines and emerging industry trends.

• Excellent stakeholder management and communication skills, with the ability to explain technical ideas in business-friendly language.

• Strong customer focus, service ethic and the ability to prioritise and execute work in a fast-paced, high-pressure environment.

• Highly developed collaboration and interpersonal skills, with the ability to mentor, motivate and develop others.

• Experience working with blended onshore and offshore delivery teams, Agile delivery, CI/CD frameworks, JIRA or test automation toolsets would be highly regarded.

• Understanding of APRA CPS 234, PCI, ISO 27001, ASD Security Essentials, Microsoft Dynamics NAV, web analytics or the insurance/fintech industry would also be advantageous.

Why You’ll Love Working at PetSure:

At PetSure, we offer more than just a job—we provide a workplace where pets and people thrive.

• Flexible leave options – including birthday leave, wellbeing leave, and emergency volunteer leave.

• Pet-friendly workplace – bring your pet to our Chatswood office and enjoy free on-site parking.

• Pet benefits – premium-waived and discounted pet insurance, pet care leave, and access to on-site veterinary services.

• Health and wellbeing support – flu vaccinations, mental health programs, and hybrid working options.

• Professional development – access to LinkedIn Learning, study leave, and educational assistance.

• Recognition and rewards – incentive pay, quarterly and annual awards, and service milestones.

Join Our Team

At PetSure, we live by our values:

• Being curious and open to possibilities
• Tackling challenges with enthusiasm
• Passionate about pets and their people
• Caring for others and making an impact

We’re an equal opportunity employer and welcome applicants from all backgrounds. Our pet-friendly environment means you can bring your furry friend to work.

Ready to shape the future of pet healthcare at PetSure? Apply now