Senior Solutions Engineer, EMEA

You'll partner closely with our customers, Sales, Customer Success, and Product to ensure mutual, long-term success. You will deeply understand customers' strategic objectives and technical requirements, architecting and demonstrating innovative solutions that unlock meaningful business value. You will inspire customers by helping them understand the art of what's possible with the Webflow platform, telling a differentiated story that shows how the solution helps them meet their business objectives.

Responsibilities

• Partner with as many as 5 Account Executives & support multiple active customer opportunities across all segments, proactively communicating with stakeholders to ensure on-time solution delivery
• Partner with EMEA Sales Director to ensure successful launch in a new market
• Guide customers through the evaluation process of Webflow ensuring that our solution meets key business objectives and technical requirements
• Partner with both the Account Executives and potential customers through deep discovery, solution design, technical validation and business case development
• Present effective stories through demonstrations that highlight the benefits of using Webflow to solve key customer objectives and challenges
• Influence product direction for short & long-term success in EMEA by representing the customer voice
• Lead strategic cross-functional initiatives that are key to advancing Webflow's mission of bringing development superpowers to everyone
• Travel up to 25% - primarily for onboarding, industry events, and internal offsites

Requirements

• 5+ years of experience as a Solutions Engineer, ideally in the web development space
• Take a consultative approach and are passionate about helping customers solve problems
• Consistently demonstrate strong storytelling skills within the context of discovery and/or product demo sessions
• Exhibit an advanced understanding of APIs and web programming languages — HTML, CSS & JavaScript
• Creatively problem solve with AI where appropriate
• Enjoy working autonomously, creatively, and kindly with your teammates while empowering and supporting those around you
• Practice radical candor with your colleagues to communicate clearly
• Demonstrate excellent coaching, writing, discovery and presentation skills
• Lead with enthusiasm for earning customer trust and deepening customer relationships
• Comfortable working in a fast-paced environment and adaptable to changing priorities
• Stay curious and open to growth, embracing AI and emerging technologies
• An additional European language would be highly desirable

Benefits

• Equity (RSUs) for every permanent Webflower
• Comprehensive medical, dental, and vision plans for full-time employees and their dependents, with most premiums covered
• 12 weeks of paid parental leave for all parents and 6+ weeks of additional paid leave for birthing parents
• Inclusive care for family planning, menopause, and midlife transitions
• Flexible vacation, paid holidays, and a sabbatical program
• Access to mental health resources, therapy and coaching
• Monthly stipends for work and wellness expenses
• Annual WIN bonus program for eligible employees