Job Description
Key Responsibilities
- Act as the senior ONESOURCE Indirect Tax solution expert, with a focus on the DACH region, representing our solutions to all levels of the tax, finance and IT teams of global companies, up to and including Head of Tax, CFO and CIO level.
- Own the solution strategy on complex, multi-country and strategic opportunities: manage multiple customer prospects, proactively identify tax process issues and support the sales team in developing proposals and customer business cases to establish a ‘win’ in the overall sales process.
- Lead solution demonstrations, discovery workshops and proofs of value in both German and English, presenting the value proposition and aligning solutions to the customers’ business needs. Communicate through multiple channels, including virtual and onsite presentations across Europe.
- Responsible for drawing on the appropriate skills in the areas of Indirect Tax compliance, e-invoicing and digital reporting, business processes, and business operations throughout the sales process.
- Take ownership of the client experience, ensuring that customer excellence is delivered throughout the sales cycle and delivery process, and developing trusted advisor relationships with senior client stakeholders in order to create client champions and advocates.
- Lead responses to Requests for Proposal (RFPs) and tenders, including German-language submissions, working cross-functionally to ensure they are accurate, compelling, and delivered on time.
- Represent Thomson Reuters as a credible expert voice in the indirect tax community - at customer events, industry conferences, webinars and through thought leadership, in German and English.
- Partner with Sales leadership on territory and account planning, bringing an informed point of view on where the most significant indirect tax technology opportunities sit.
- Be the DACH and Europe product expert for the Indirect Tax solutions, focusing on ONESOURCE Indirect Tax Compliance and ONESOURCE Indirect Tax Determination, and working with the other Solution Consultants in the team to ensure that all relevant stakeholders are apprised of latest developments and the product roadmap.
- Responsible for producing and maintaining demo data and demo environments to present different use cases based on customer needs, and for developing scripts and product documentation.
- Support the preparation of technical resources for the Sales teams to use, deliver product/service enhancement presentations, trainings to sales teams on industry and product updates.
- Work closely with the Sales team to achieve sales targets.
- Work with Marketing and the Sales team on activities including white papers, webinars, events and conferences - including German-language content and DACH-specific campaigns - to drive new opportunities.
- Work closely with Product Management to identify industry trends, act as the voice of the DACH market, collect feedback from the field, evaluate capability enhancements and validate business cases for future development.
- Mentor and coach other Solution Consultants, sharing indirect tax and product knowledge, reviewing demo approaches and helping to raise the standard of solution consulting across Europe.
- Contribute to the continuous improvement of the Solution Consulting function – playbooks, demo assets, enablement material and ways of working – taking the lead on initiatives beyond your own deals.
- Extensive experience (typically 8+ years) in Indirect Tax / VAT, gained in consulting at an accounting firm, in-house within a multinational corporation, or with an indirect tax software vendor, with ‘hands on’ tax and accounting experience.
- Proven experience with indirect tax technology - tax determination engines and/or VAT compliance and reporting software (eg ONESOURCE) - whether gained as a vendor, an implementation consultant or an in-house user.
- Knowledge of Indirect tax complex supply chain transactions (multi-party), having the understanding of the VAT implications. Along with knowledge of the Indirect AP and AR processes driving the downstream compliance process, as well as the typical filing obligations required to be performed.
- Strong familiarity with the ERPs widely used (SAP ECC / S/4HANA, Oracle) and/or other financial systems, including tax engine integration points and the associated document flow requirements (POs, invoices etc.) for trades in both B2B and B2C.
- A dynamic presenter and quick thinker with the personal gravitas to hold the room at senior and C-level, able to articulate the value proposition as it relates to each prospect’s unique critical business tax issues.
- Customer oriented approach with strong skills in negotiation, complex problem solving and conflict management
- Highly entrepreneurial and ability to work across multiple teams/parts of the organisation
- Ability to successfully work in an agile environment. Ability to thrive amidst ambiguity and adapt to shifting circumstances
- Strong collaboration, teamwork and relationship building skills across multiple functions and levels in the organization to develop joint solutions
- Ability to effectively navigate and perform in dynamic environments
- Resourceful and highly organised self-starter with the ability to juggle multiple priorities and operate successfully in a complex, dynamic, fast paced, highly collaborative, and continuously evolving environment.
- Familiarity with AI tools and emerging technologies; ability to leverage AI-driven capabilities to enhance productivity, support demonstrations, and drive innovation in the sales cycle.
- Demonstrated ability to mentor and upskill others, and to lead through influence across sales, product and marketing teams without direct authority.
Required qualifications:
- A Bachelor’s degree and or professional qualification in Accounting or Tax;
- Fluent German and English, written and spoken – German is essential for this role;
- Significant experience (typically 8+ years) in indirect tax and/or indirect tax technology, including client-facing, consulting or pre-sales exposure;
Preferred qualifications:
- Additional European language skills (for example French) will be considered an asset
- A professional tax qualification
- Experience implementing, supporting or pre-selling a tax determination engine or VAT compliance platform.
- ONESOURCE Indirect Tax Compliance training certification
- ONESOURCE Indirect Tax Determination training certification
- Use of AI tools to enhance productivity and solution design• Provide specialized consulting to solve business challenges faced by customers using Thomson Reuters software and content solutions in order to gain new business, win market share and increase customer satisfaction
• Be responsible for engaging/assisting customers in the pre-sales process. Help identify the right offerings that solve the customer’s pain points and increase customer retention.
• Advise and consult with customers and sales teams to determine product needs
• Act as a technical expert in client meetings and prospect demonstrations.
• Feature and release education, use case enablement and onboarding new clients.
• May create and deliver client success plans and reviews with clients to optimize usage and continuously drive value.
• Be an evangelist for the product, via wider client engagement, through webinars, public speaking engagements etc.
• Scope and design solutions that are current to show what is possible with the platform, host design thinking workshops, process re-engineering and advice, strategic consulting and proof of concepts.
• Provides coaching for other solutions consultants
• Refer to the Role Descriptions and Career Path Progression document for specific years of experience and Education
• May require BU specific exp. i.e. exp. working on tax automation integrations with ERP platform. Or govt exp., etc. Customer facing experience. Pre-sales solution consulting exp.
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What’s in it For You?
Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
About Us
Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.
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