Senior Solutions Consultant (Coastal – KZN, PE, CPT)

The Senior Solutions Consultant is responsible for driving the growth, positioning, and success of Sumo Tech's product and solution portfolio within the coastal region. The role combines solution consulting, business development, vendor relationship management, and product lifecycle management to ensure customers receive the best technology solutions aligned to their business objectives.

The successful candidate will identify market opportunities, develop sales strategies, engage with customers, manage vendor relationships, and work closely with technical and sales teams to deliver exceptional customer experiences.

Key Responsibilities

• Solution Consulting: Engage with customers to understand their business requirements, recommend appropriate technology solutions, develop proposals and business cases, and support customers throughout the sales and procurement process.
  
• Business Development: Identify new business opportunities, build and maintain strategic client relationships, conduct solution presentations and workshops, and contribute to achieving sales and revenue targets.
  
• Product & Portfolio Management: Maintain expert knowledge of Sumo Tech's products and services, monitor market trends and customer needs, and contribute to product positioning, go-to-market strategies, and portfolio growth.
  
• Vendor & Partner Management: Develop and maintain relationships with OEMs and technology partners, coordinate pricing and special bids, and collaborate on customer opportunities and joint initiatives.
  
• Project Collaboration: Work closely with delivery teams to ensure seamless project handovers, support successful solution implementations, and contribute to customer satisfaction throughout the project lifecycle.
  
• Customer Relationship Management: Build long-term customer relationships, identify opportunities for upselling and cross-selling, resolve customer issues, and maintain accurate customer information within the CRM system.
  
• Reporting & Pipeline Management: Maintain sales forecasts, pipeline visibility, CRM records, and activity reports while monitoring business performance and identifying opportunities for continuous improvement.