Senior Solution Consultant - AI Specialist

Help Canadian legal professionals reimagine how they work.

Generative AI is changing legal practice faster than almost any other professional domain and Thomson Reuters is at the center of that shift with CoCounsel and our broader Legal portfolio. We're looking for a Senior Solution Consultant who can walk into a room with lawyers, GCs, or government legal teams and make the possibilities of agentic AI feel real, credible, and immediately useful.

This is a solution-first role. You'll be the technical, product and practice expert who turns "what could AI do for us" into effective discovery and compelling demonstrations, helping our sales teams win by proving value, not just pitching features. You'll work primarily through virtual channels, with in-person travel reserved for high-impact moments.

About the Role

In this role as a Senior Solutions Consultant, you will:

• Serve as the AI subject-matter expert in the pre-sales cycle, helping prospects and clients across private practice, corporate legal, government, and academia see exactly how generative AI solves their real workflow challenges

• Design and deliver demonstrations, proof-of-concepts, and design-thinking workshops that show what's possible with CoCounsel and Thomson Reuters' Generative AI-enabled platform

• Partner with account teams to shape deal strategy, identify the right solution fit, and remove technical objections that stall a sale

• Lead feature/release education and use-case enablement so new and existing clients unlock full value quickly

• Build and deliver client success plans and value reviews that drive retention and expansion

• Represent Thomson Reuters as a public voice on AI in legal practice via webinars, conference sessions and industry speaking engagements

• Stay ahead of the AI landscape by translating emerging capabilities into practical, defensible use cases for legal, government, and academic audiences

About You

You're a fit for the role of Senior Solutions Consultant if your background includes:

• Ability to speak fluently about generative AI and agentic workflows and translate that fluency into legal-specific use cases, both litigation and transactional, a GC or managing partner will trust

• 5+ years in solution consulting, pre-sales or a related client-facing technical role, ideally B2B; public sector/government procurement experience is a plus

• Comfort with being the smartest person in the room on product and technology, without needing to be the loudest, projecting a strong presence with senior executives, partners and large audiences alike

• Experience operating inside a complex, matrixed organization and knowing how to build influence without formal authority

• Sharp analytical instincts, real attention to detail, and the creativity to design a demo or workshop that actually lands

• Strong track record of juggling multiple client engagements and deadlines without dropping the ball

• Bachelor's degree or equivalent experience; JD with practice experience is a strong asset

• Well developed Microsoft 365 skills and the ability to pick up new web-based platforms quickly

• Bilingual (English/French) is an asset

#LI-AY1

Replacement: This position is open due to an existing vacancy to support our evolving business needs.

What’s in it For You?

• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.

• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

• Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

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