COSMOTE Global Solutions NV is seeking a skilled Application / Cloud Architect to join our dynamic ICT team. As part of the OTE Group of Companies, we specialize in delivering cutting-edge ICT solutions and services spanning Cloud Services, Data Centre operations, Networking, Cybersecurity, Business Intelligence, Big Data, and more.
In this role, you will be responsible for designing, developing, and overseeing enterprise CMDB and integration architectures within the ServiceNow platform, ensuring effective automated collection and management of architectural building block data across complex DevSecOps environments. You will work closely with project leaders, technical teams, and stakeholders to define requirements, design end-to-end solutions, and ensure seamless integration between ServiceNow CMDB and CI/CD pipelines across cloud and on-premises infrastructures, while supporting optimal system performance and operational reliability.
Key Responsibilities:
- ServiceNow (SNow) CMDB customisation
- Design of enterprise-scale CMDB data models aligned with CSDM 5.0
- Discovery workshops to capture architecture building blocks and relationships
- Customisation of ServiceNow foundation classes and CI models
- Integration of ITOM, ITSM, CSM, and SPM data structures
- Documentation of architectural decisions, constraints, and data models
- Definition of phased approaches for managing reusable building blocks across business applications
- Deployment across structured ServiceNow environments (DEV/TEST/PROD)
- Integration of data and processes between ServiceNow and DevSecOps processes
- Integration with DevSecOps platforms, and in particular CI/CD pipelines (cloud and on-premises)
- Design and implementation of ingestion pipelines from DevSecOps platforms into ServiceNow CMDB
- Mapping of infrastructure and application resources across domains
- Design of integration flows and data models
- Evaluation and implementation of integration mechanisms including:
- APIs (scripted REST APIs, CMDB APIs)
- Import Sets and Transform Maps
- Event-driven ingestion mechanisms
- Monitoring, logging, and error-handling strategies for data pipelines
- Integration with CI/CD pipelines in cloud and on-prem environments
Requirements
- Strong expertise in ServiceNow CMDB customization
- Deep understanding of CMDB modelling and CSDM 5.0
- Proven experience integrating ServiceNow with DevSecOps pipelines and CI/CD processes
- Experience with cloud DevSecOps platforms (AWS, Azure, or sovereign cloud environments)
- Knowledge of Infrastructure-as-Code approaches, including:
- AWS CloudFormation and equivalents
- Event-driven automation (e.g., Lambda-style functions, event bridges)
- Experience with on-prem DevSecOps tooling (e.g., Ansible, Puppet, Docker, Python, shell scripting)
- Strong background in enterprise system integration and API design
Additional Desirable:
- Experience with large-scale DevSecOps environments across cloud and on-prem infrastructure
- Familiarity with CI/CD pipeline design and implementation
- Understanding of enterprise configuration management and asset discovery tools
- Awareness of tooling such as ITOM discovery platforms and third-party CMDB enrichment sources