Senior Software Engineer – Voice Platform
Genesys · Budapest, Hungary ·
- Seniority
- Senior
- Category
- Software engineering
- Experience
- 5+ years
- Company size
- 1000+
Genesys · Budapest, Hungary ·
Build and maintain high-performance, network-facing voice services in C and Java that power real-time communications for Genesys Cloud contact centers worldwide.
Be the one building AI-powered experiences where they matter most.
At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.
Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.
Job Title: Senior Software Engineer – Voice Platform
Department & Team: R&D Genesys Cloud & GCV Dev
Summary:
We are seeking a Senior Software Engineer to join our Voice Platform team, building high-performance, network-facing services that power real-time voice communications for Genesys Cloud contact centers worldwide. This is an exciting opportunity for an engineer with solid experience in backend and systems development who wants to grow across C, Java, networking, and Linux in a real-time communications environment.
You will work across systems-level software and cloud backend services, own features end to end, and help deliver reliable, scalable voice capabilities used by enterprise customers at global scale. Prior SIP/VoIP or contact-center experience is a plus, not a requirement. If you enjoy distributed systems, production ownership, and learning a specialized domain hands-on, this role is for you.
Key Responsibilities:
The primary responsibilities for this role include (but are not limited to):
Minimum Requirements:
Desirable Skills:
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Working at Genesys
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What Happens After You Apply
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About Genesys:
Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit .
Reasonable Accommodations:
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Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
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