Senior Software Engineer (DevOps) - BC, Canada Onsite (Vancouver, Canada)

Salary Range: CAD 110,000 - 125,000 per year

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team, one that makes better decisions, drives innovation and delivers better business results.

Overview

The Identity Solutions program within the Services group works to prevent fraud by securing a user's identity through their devices, identity information, and usage patterns such as passive biometrics. Comprised of best-in-class solutions from Ekata (a Mastercard company), we use complex machine learning, combined with device, identity, and transaction information from billions of transactions to reduce user friction and enable highly secure real-time transactions.

The Identity Solutions "Cloud Infrastructure - Edge" team is looking for a Senior Software Engineer (DevOps) to help support, design, and build our highly available and scalable AWS cloud infrastructure. The team builds infrastructure for engineering projects, extends our platform for the future, and improves the availability and performance of our applications. This role also designs and develops systems, automation, and tools to help engineering teams deploy services in a fast, automated, and reliable fashion.

In This Role You Will

• Be a highly accountable member of a geo-diverse team, mentoring junior members and acting as an SME.

• Plan, design, build, and scale our infrastructure.

• Work with tools such as Jenkins, Ansible, Argo CD, Terraform, CloudFormation, and Resource Manager to ensure our stack is well represented as Infrastructure as Code.

• Manage, design, and improve security and availability monitoring and processes for all services, ensuring defined security policies are consistently implemented across all environments.

• Deploy and supervise workloads in cloud environments, with proven experience across core AWS services including instance management, IAM configuration, database, caching, and general support/troubleshooting.

• Maintain a deep understanding of the core components required to run Kubernetes (EKS), with the ability to build a cluster from scratch or scale it as needed.

• Refine load balancing and service mesh setups, continuously looking for ways to improve availability, response time, and uptime.

• Maintain and manage quality documentation for systems owned by the Infrastructure team.

• Design, build, and improve monitoring tools to identify and resolve issues before they happen, primarily using Prometheus.

• Help and advise other teams, troubleshoot and solve failures and performance problems, and participate in on-call rotations.

• Bring a passion for working with Go, Python, Rust, or Bash to build custom tools and improve system integration, taking code ownership seriously and advocating for industry best practices.

All About You

• Excellent spoken and written English skills; a team player who values collaboration.

• BS degree in Computer Science or equivalent experience.

• Experience leading a team or projects.

• Proficiency with AWS networking services, including:

  • Amazon Virtual Private Cloud (VPC)

  • AWS Direct Connect

  • Transit Gateway

  • Elastic Load Balancing (ELB)

  • Route 53, resolver endpoints, DNS firewall

  • Security groups and NACLs

  • AWS Firewall

  • VPC flow log analysis

• Understanding of hybrid connectivity (VPNs, Direct Connect) and multi-region architectures.

• Understanding of latency reduction techniques and tools, such as iperf and sockperf.

• 3+ years of proven, deep experience with Linux or UNIX systems and related protocols/software, plus solid DevOps and/or BizOps experience.

• Strong command of Linux systems, including troubleshooting, memory management, tuning, I/O subsystem, RAID, and security.

• Experience with provisioning tools such as Ansible, Chef, or Terraform.

• Experience with Jenkins or other CI/CD tools.

• Programming aptitude in Go, Python, and Bash.

• Knowledge of database systems such as MySQL or PostgreSQL.

• Experience building and deploying containers, including orchestration tools such as EKS, Kubernetes, Mesos, or Docker Swarm.

• Experience with cloud providers (AWS, Azure, GCP).

Why Join us?

• Join a team of industry veterans from Google, Meta, and top-tier tech companies.

• Work on impactful, high-scale projects with leading global clients.

• Enjoy a flexible, remote-first culture focused on innovation and excellence.

• Competitive salary, equity options, and continuous learning opportunities.

• Shape the future of cloud and AI infrastructure at a rapidly growing company.

Perks And Benefits Of Working With Us

• Internet allowance

• Laptop

• PF

• Paid PTO

• Annual Bonus

• Graduity

• Yearly Team building experiences

• Mentorship and sponsorship opportunities

• Manager resources and support

• Life & accidental insurance for additional protection.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected characteristic.