Senior Software Development Engineer - Agent Factory

Your work days are brighter here.

We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.

About the Team

Agent Factory is where Workday’s next chapter gets built. Within our HELP engineering organization, our cross-functional teams bring together product leaders, machine learning engineers, UX designers, and full-stack engineers to create intelligent agents used by millions of people.

This is production-grade AI embedded deeply into Workday’s platform—not research experimentation or maintenance work. Teams own problems end to end and solve real customer challenges at global scale. You’ll work at the intersection of AI, platform architecture, and human workflows, with the autonomy to shape how intelligent agents reason, act, and scale responsibly.

High trust, high expectations, and real impact. Engineering, but brighter.

About the Role

As a Senior Software Development Engineer in Agent Factory, you’ll design and deliver full-stack applications and platform services that bring Workday’s AI agents to life.

Working within a cross-functional pod, you’ll lead the architecture and implementation of complex features spanning modern user interfaces, backend microservices, Workday platform domain layers, data models, APIs, asynchronous workflows, and delivery infrastructure.

You’ll turn powerful technology into secure, accessible, and reliable products that simplify HR and Finance workflows. You’ll also help improve system performance, engineering practices, and team delivery while mentoring engineers and collaborating closely with Product Management, UX, Machine Learning, and platform teams.

As a Senior Software Development Engineer in Agent Factory, you’ll design and deliver full-stack applications and platform services that bring Workday’s AI agents to life.

Working within a cross-functional pod, you’ll lead the architecture and implementation of complex features spanning modern user interfaces, backend microservices, Workday platform domain layers, data models, APIs, asynchronous workflows, and delivery infrastructure.

You’ll turn powerful technology into secure, accessible, and reliable products that simplify HR and Finance workflows. You’ll also help improve system performance, engineering practices, and team delivery while mentoring engineers and collaborating closely with Product Management, UX, Machine Learning, and platform teams.

Your Responsibilities

• Design, build, and operate end-to-end features spanning frontend applications, backend microservices, Workday platform domain layers, and CI/CD infrastructure.

• Build modern, accessible user experiences using frameworks such as React and contribute to component libraries, state management, and build optimization.

• Develop resilient, scalable RESTful APIs using established authentication and authorization patterns.

• Design business logic, data models, and APIs that support lifecycle management, cross-environment delivery, and full-stack integration.

• Lead the architecture and delivery of complex features, asynchronous workflows, and data-processing systems.

• Integrate AI and machine learning services into customer-facing HR and Finance workflows.

• Diagnose and resolve performance bottlenecks across the stack, including database queries, indexing, service interactions, and frontend rendering.

• Apply secure coding practices, threat modeling, vulnerability management, automated testing, and observability throughout the development lifecycle.

• Create architectural models, system diagrams, and technical documentation that align cross-team strategy.

• Own services from development through production—you build it, you run it.

• Participate in code reviews, Agile ceremonies, operational support, and continuous delivery activities.

• Partner with Product Managers, UX designers, Machine Learning engineers, and platform teams to deliver cohesive product experiences.
• Mentor engineers, share knowledge, establish engineering best practices, and help raise the technical bar.
• Improve refinement, testing, and delivery processes to increase team effectiveness and predictability.

About You

Basic Qualifications

• 8+ years of professional software development experience, including significant full-stack development experience.

• 5+ years of experience with backend web development frameworks; Python frameworks such as Flask, Django, or FastAPI are preferred.

• 5+ years of experience working with relational databases; PostgreSQL is preferred.

Other Qualifications

• Strong experience building modern web applications using React or a comparable frontend framework.

• Deep knowledge of backend service architecture, microservice patterns, and REST API design.

• Experience designing, building, and operating SaaS products in cloud environments.

• Proficiency in one or more backend languages, such as Python, Kotlin, or Java.

• Experience with TypeScript, frontend state management, component libraries, and modern build tooling.

• Strong understanding of distributed-system architecture and its reliability, consistency, scalability, and operational trade-offs.

• Experience with relational and non-relational databases, including query analysis and indexing optimization.

• Hands-on experience with Infrastructure-as-Code and CI/CD pipeline automation.

• Experience with containerization and orchestration technologies such as Docker and Kubernetes.

• Knowledge of DevOps practices, automated testing, production observability, and incident support.

• Solid understanding of secure coding, threat modeling, and vulnerability management tools such as Snyk or SonarQube.

• Demonstrated ability to independently diagnose and optimize distributed-system performance at scale.

• Experience leading technical architecture and delivering complex capabilities across multiple application layers.

• Proven success mentoring engineers and driving engineering excellence across teams.

• Strong debugging, communication, and cross-functional collaboration skills.

• Ability to translate ambiguous or complex problems into clear, thoughtful solutions.

• Experience working in fast-paced Agile environments using Scrum practices and Git-based workflows.

• Commitment to accessibility, inclusion, continuous learning, and team-oriented delivery.

• Experience with AWS or GCP infrastructure.

• Experience integrating machine learning services or data pipelines into web applications.

• Experience with complex content systems, such as rich-text editors or document-parsing tools.

• In-depth knowledge of WCAG 2.1 or WCAG 2.2 accessibility standards.

• Familiarity with Elasticsearch.

• Familiarity with C4 or similar architectural diagramming frameworks.

• Experience with lifecycle management and cross-environment feature delivery within Workday XO or comparable enterprise platform layers.

Workday Pay Transparency Statement

The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please click here.

Primary Location: CAN.BC.Vancouver

Primary CAN Base Pay Range: $140,000 - $210,000 CAD

Additional CAN Location(s) Base Pay Range: $140,000 - $210,000 CAD

Our Approach to Flexible Work

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.

At Workday, we are committed to providing an accessible and inclusive hiring experience where all candidates can fully demonstrate their skills. If you require assistance or an accommodation at any point, please email [email protected].

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