Senior Software Change & Quality Assurance Engineer

Driven by the passion to improve quality of people’s lives, WSA continues to grow as market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively.

Join our R&D Software organization as a Senior Software Change & Quality Engineer, taking a leading role in the governance and assessment of software changes across fitting software, smartphone applications, and potentially embedded software. You will use your software development, software quality, and change-management expertise to assess technical and product risks, challenge proposed changes, and ensure software releases meet quality, safety, security, and regulatory expectations.

This is not a hands-on testing role. Instead, you will provide technical and quality leadership throughout the software change process and work closely with Software Engineering, QA, Product, and R&D stakeholders

What you will do

• Drive software change governance, ensuring proposed changes are properly assessed, documented, reviewed, and ready for implementation.

• Support the review of software change requests, impact assessments, risk assessments, change plans, and supporting technical documentation.

• Assess changes for technical impact, product risk, dependencies, quality, safety, cybersecurity, performance, and regulatory implications.

• Part of Change Board discussions, challenge assumptions and gaps, and provide fact-based recommendations on approval, deferment, rejection, or escalation.

• Ensure appropriate verification, validation, risk-management, and release activities are completed and supported by sufficient evidence before implementation.

• Partner with Software Team, QA, Product, and R&D leadership to strengthen change-management practices and continuously improve software development processes.

What you bring

Experience

• Bachelor’s or Master’s degree in Computer Science, Software Engineering, Electronics, or a related technical discipline.

• 6+ years of relevant experience in software development, software engineering, software quality, QA, or a closely related technical field.

• Strong professional experience in software change management, change control, or software change governance is mandatory.

• Strong understanding of SDLC, change impact assessment, risk management, verification and validation, release management, and software quality processes.

• Experience with application development, mobile applications, embedded software, or complex software products, with medical-device software experience being an advantage.

• Experience working in a regulated, safety-critical, or quality-driven environment, with knowledge of software quality, cybersecurity, risk-management, and relevant regulatory standards being an advantage.

Personal competencies

• Strong Ownership – Takes accountability for software change governance and drives issues through to resolution.

• Analytical & Risk-Oriented – Able to identify complex risks, dependencies, gaps, and downstream impacts of software changes.

• Confident & Influential – Comfortable challenging technical decisions and influencing experienced stakeholders using facts and evidence.

• Strong Communication – Able to communicate complex technical and quality topics clearly to both technical and non-technical audiences.

• Collaborative Leadership – Builds effective relationships across Software Engineering, QA, Product, R&D, and other functions without relying solely on formal authority.

• Continuous Improvement Mindset – Proactively identifies opportunities to improve software development, change-management, quality, and R&D processes.

Who we are

At WSA, we provide innovative hearing aids and hearing health services.

Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

With us, you will become part of a truly global company where we care for one another, welcome diversity and celebrate our successes.

Sounds wonderful? We can't wait to hear from you.

WSA is an equal-opportunity employer and committed to creating an inclusive employee experience for all. Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self.