About the job
ithr technologies is a cybersecurity services company helping organizations across the UAE and Middle East strengthen their security posture through practical, outcome-driven programs. We work with companies that need enterprise-grade security outcomes—without enterprise complexity.
We're building a team of cyber-focused professionals who move fast, stay close to customers, and take ownership end-to-end. If you enjoy consultative selling, building relationships, and closing meaningful security work that genuinely reduces risk—this role is for you.
About the role
The Senior SOC Analyst serves as an escalation point within the Private 5G Security Operations Center (SOC). This role is responsible for in-depth investigation, incident response, and advanced analysis of security events impacting 4G/5G network environments. The position plays a key role in strengthening the organization's security posture by leading complex investigations, supporting junior analysts, and ensuring effective detection, containment, and remediation of cybersecurity threats across RAN and Core network infrastructures.
What you'll do
Lead investigation and analysis of escalated security incidents from SOC Level 1 analysts within the ithr technologies Security Operations Center.
Perform advanced threat detection, correlation, and root cause analysis across 4G/5G RAN and Core network environments managed by ithr technologies.
Conduct proactive threat hunting activities within telecom and Private 5G environments.
Analyze network traffic, logs, and security alerts to identify sophisticated attack patterns and security breaches.
Develop and fine-tune SIEM use cases, detection rules, and alerting mechanisms to enhance the security posture of ithr technologies.
Provide technical guidance and mentorship to SOC L1 analysts.
Coordinate incident response activities including containment, eradication, and recovery.
Prepare detailed incident reports and executive summaries for internal stakeholders and clients.
Work closely with network, IT, and OT teams to remediate vulnerabilities and strengthen overall security controls.
Identify security gaps and recommend continuous improvements to SOC processes and operational controls at ithr technologies.
Ensure compliance with established security policies and telecom security standards.
Support 24/7 SOC operations, including participation in shift rotations as required.
What you'll need
Bachelor's degree in Computer Science, Information Security, or a related field.
4–8+ years of experience in SOC, cybersecurity operations, or telecom security environments.
Strong understanding of TCP/IP, OSI model, routing, switching, and network security principles.
Solid experience in 4G/5G technologies, protocols, and associated security risks.
Hands-on experience with SIEM and SOAR platforms.
Strong experience working with tools such as Splunk and Microsoft Sentinel.
Experience in ISP, telecom, or Private 5G environments is preferred.
Knowledge of IT and OT security frameworks and architectures.
Experience with incident response and digital forensics is an advantage.
Strong analytical, problem-solving, and documentation skills.
Ability to lead investigations and mentor junior team members.
Willingness to work rotational shifts to support continuous SOC coverage at ithr technologies.
Benefits of working at ithr technologies
Shift allowance and flexibility: Rotational shift structure supporting 24/7 SOC operations, with appropriate shift allowances where applicable.
Training and development budget: Dedicated annual budget for cybersecurity training, SIEM/SOAR specialization, 4G/5G security certifications, and continuous professional development.
High-growth, high-ownership role: Opportunity to work in advanced 4G/5G and Private 5G environments, handling real-time security incidents and developing strong technical expertise.
Strong technical backing: Work closely with senior analysts, threat intelligence teams, network engineers, and IT/OT specialists to investigate and remediate security incidents effectively.
Tools and enablement: Access to enterprise-grade SIEM, SOAR, threat intelligence platforms, and telecom security tools to perform advanced monitoring and analysis.
Career progression: Clear growth path from SOC Analyst (L1) to Senior SOC Analyst (L2/L3), SOC Lead, or Security Architect based on performance and certifications.
Culture: A security-focused team that values precision, accountability, continuous learning, and collaboration in a fast-paced SOC environment.