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Senior Site Reliability Engineer at Kontakt.io – United States | Jobyssey

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Senior Site Reliability Engineer

Senior Site Reliability Engineer

Kontakt.io · United States · 4 weeks ago

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Seniority: Senior
Category: SRE
Experience: 4+ years

automation aws ci-cd cloud distributed-systems gitops hipaa infrastructure-as-code iot kubernetes observability saas

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We’re looking for a Senior Site Reliability Engineer to join our Infrastructure Engineering team and get their hands directly into the systems that keep our healthcare platform running for hospitals and care teams who can’t afford downtime. This is a builder’s seat — you’ll carry real operational weight and have direct influence over how our infrastructure evolves
Personally design, build, and operate resilient, self-healing infrastructure across our AWS-based platform
Own incident response end-to-end: detection, mitigation, root-cause investigation, and postmortems that actually change how the system behaves next time
Design and run disaster-recovery and failover exercises with real RTO/RPO targets — you’ll be the one who knows exactly what happens when things break
Build out observability that’s genuinely tuned — SLIs, SLOs, and alerting people trust, not noise
Build and maintain CI/CD pipelines and infrastructure as code (Terraform, GitOps)
Work hands-on in Kubernetes, below the abstraction layer — you’ll know the system, not just the dashboard
Partner day-to-day with our platform lead, sharing real production ownership and on-call
Shape our security and compliance posture (HIPAA, SOC 2 Type 2) as it relates to infrastructure handling protected health data

Deep, current expertise in AWS, Kubernetes, and distributed systems, with the depth to go past the vocabulary
Bonus: experience with high-traffic, mission-critical SaaS or IoT platforms
Bonus: healthcare IT, EHR data, or HIPAA/SOC 2-governed environments
4+ years in Site Reliability Engineering or Cloud Infrastructure
An appetite for staying close to the system rather than one step removed from it
Solid grounding in CI/CD automation, GitOps, and infrastructure as code
A track record of driving incident response and postmortems yourself
Real experience running disaster recovery or failover exercises

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