Senior Site Reliability Engineer

About The Company:

What makes iLink's offerings unique is the fact that we use pre-created frameworks, designed to accelerate software development and implementation of business processes for our clients. iLink has over 60 frameworks (solution accelerators), both industry-specific and horizontal, that can be easily customized and enhanced to meet your current business challenges.

Requirements

• 6–10 years of experience in SRE, DevOps, infrastructure and production support engineering roles.
  
• Proven experience managing multi-cloud environments (AWS + Azure).
  
• Demonstrated experience handling P1/P2 production incidents in cloud environments.
  
• Familiarity with Prometheus, Grafana, Datadog, or Splunk
  

• Design, deploy, and manage Kubernetes clusters for production workloads at scale.
  
• Architect and maintain PostgreSQL databases — performance tuning, HA setup, backup/restore strategies.
  
• Build and manage cloud infrastructure on AWS and Azure using Terraform and Ansible.
  
• Lead vulnerability management programs — identify, prioritize, and remediate security risks across the stack.
  
• Define and enforce SLOs, SLIs, and error budgets; drive reliability improvements across services.
  
• Implement IaC best practices, automate provisioning pipelines, and reduce manual toil.
  
• Collaborate with development teams on capacity planning, disaster recovery, and incident post-mortems.
  
• Build and maintain monitoring, alerting, and observability frameworks (Prometheus, Grafana, ELK, etc.).
  

• Lead end-to-end incident management — detection, triage, escalation, resolution, and communication.
  
• Serve as an on-call engineer; manage and respond to alerts and production incidents effectively.
  
• Conduct blameless post-mortems and implement action items to prevent recurrence.
  
• Monitor system health using dashboards and alerting tools; proactively identify degradation risks.
  
• Collaborate with Dev, QA, and infrastructure teams to identify and reduce toil and failure points.
  
• Support Kubernetes workloads and assist in troubleshooting cluster-level issues.
  
• Work across AWS and Azure environments for incident containment and recovery.
  
• Maintain and improve runbooks, playbooks, and incident response documentation.
  

• Strong understanding of networking, security, and distributed systems.
  
• Excellent communication skills for cross-team collaboration and post-mortem documentation.
  
• Experience with Helm, ArgoCD, or GitOps workflows.
  

Benefits

• Competitive salaries
  
• Medical Insurance
  
• Employee Referral Bonuses
  
• Performance Based Bonuses
  
• Flexible Work Options & Fun Culture
  
• Robust Learning & Development Programs
  
• In-House Technology Training