Senior Site Reliability Engineer

POSITION OVERVIEW:

HiveWatch is seeking a Senior Site Reliability Engineer to join our Platform Team, where you'll build and operate mission-critical edge infrastructure that connects our SaaS platform to customer systems. You'll help ensure exceptional performance, reliability, and observability across our distributed environment.

WHAT YOU'LL DO:

• Improve the reliability of mission-critical systems including production monitoring, alerting, and capacity planning
• Debug and resolve complex production issues across the full stack, from infrastructure to application code
• Participate in a regular on-call rotation to provide 24/7 coverage for critical systems
• Perform root cause analysis requiring deep code-level investigation and implement preventive measures
• Build automation and tooling to reduce operational toil and improve system reliability
• Maintain CI/CD pipelines, observability infrastructure, and database performance optimization
• Increase the resiliency, scalability, and maintainability of production environments
• Maintain on-call procedures and disaster recovery processes
• Contribute to on-call runbooks, postmortems, and reliability best practices

OUR TECH STACK:

• Languages: Kotlin, Rust, TypeScript, and Python
• Deployments: GitHub Actions, Terraform, Terragrunt, and Helm
• Infrastructure: AWS (Kinesis, Serverless, RDS, EKS), Kubernetes, Docker, Postgres, IoT Edge, Red Hat Enterprise Linux, Rocky Linux

PREFERRED QUALIFICATIONS:

• Strong experience with AWS architecture and services
• Experience in physical security, IoT, or edge computing environments
• Experience with advanced AWS services (Kinesis, Lambda, EKS, RDS)
• Experience with Terraform and Terragrunt specifically
• Background in high-availability, multi-tenant SaaS environments
• Experience participating in incident response and post-mortem processes
• Knowledge of security best practices and compliance requirements
• Experience with edge computing and distributed system architectures
• Previous experience in a startup or high-growth environment (50-200 employees)
• Experience with our tech stack: Kotlin, Rust, TypeScript, Python

MINIMUM QUALIFICATIONS:

• 5+ years of software engineering experience with strong coding skills in production environments
• 3+ years of SRE, DevOps, or production operations experience
• Strong experience with cloud platforms (AWS preferred) and containerized applications (Docker, Kubernetes)
• Experience with Infrastructure as Code (Terraform, CloudFormation, or similar)
• Proficiency in at least one object oriented programming language in our tech stack (Java, Kotlin, Python)
• Hands-on experience with relational databases and SQL performance optimization
• Experience with monitoring and observability tools (Prometheus, Grafana, DataDog, or equivalent)
• Strong debugging skills across distributed systems and microservices architectures
• Bachelor's degree in Computer Science, Engineering, or equivalent practical experience

ADDITIONAL INFO:

• Salary range for this position: $160,000 to $200,000 per year
• Eligible to participate in HiveWatch Equity Incentive Plan

*Final offer will be at the company's sole discretion and determined by multiple factors, including years and depth of relevant experience and expertise, location, and other business considerations.

Benefits & Culture:

At HiveWatch, we’re passionate about taking care of our people — and it shows in the benefits we offer. Our team enjoys:

• Comprehensive health coverage: medical, dental, vision, and life insurance
• Cutting-edge work in an emerging field with huge growth potential
• Competitive compensation packages designed to reward top talent
• A modern, newly renovated HQ right on Main Street in El Segundo, CA
• 401(k) with a 4% company match to help you invest in your future
• Flexible paid time off so you can recharge when you need it
• Additional benefits include ClassPass credits and a discount on pet insurance
• A family-friendly, compassionate culture that values balance and belonging

We encourage you to challenge the status quo, share your perspective, and leave fear at the (access-controlled) door.

Our EEO Statement:

HiveWatch is an equal opportunity employer and we are committed to cultivating a work environment that supports, inspires, and respects all individuals. We execute our hiring practices so that they are merit-based and we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity/expression, marital status, age, disability, medical condition, genetic information, national origin, ancestry, military or veteran status, or other protected characteristic.