Senior Site Reliability Engineer, Data & Analytics

Team Name:

Battle.net & Online Products

Job Title:

Senior Site Reliability Engineer, Data & Analytics

Requisition ID:

R027436

Job Description:

This Senior Site Reliability Engineer role is on our Data & Analytics team, partnering with data, analytics, ML, and platform engineering to improve the reliability, scalability, and performance of large-scale data platforms, analytics pipelines, ML training pipelines, and inference services.

In addition to core SRE responsibilities, this role will build operational and automation tooling that reduces toil, speeds up issue resolution, and improves engineering velocity. This includes contributing to internal platform services such as shared tooling, data integrations, and access-control patterns used across Blizzard.

The ideal candidate is a production-minded SRE or platform engineer who is comfortable operating critical systems, writing software, and building tools that improve engineering efficiency without compromising reliability.

This role is open to candidates based in Irvine, CA or Albany, NY (hybrid or on-site), as well as fully remote candidates.

Responsibilities

• Participate in an on-call rotation and drive incidents to resolution

• Lead blameless postmortems and identify systemic reliability improvements

• Partner with data, ML, and platform teams to improve batch, streaming, training, and inference workloads

• Support ML training pipelines and inference services, including GPU workloads

• Help define how data and ML services run on Kubernetes

• Design and build automation and operational tooling (e.g., workflows, diagnostic tooling, runbooks) to reduce on-call burden

• Build and evolve centralized platform services, including shared tooling, data integrations, and access controls

• Diagnose and resolve reliability, performance, and cost issues across distributed systems

• Champion automation, documentation, and practices that reduce toil

• Maintain infrastructure using Terraform and infrastructure-as-code principles

• Improve CI/CD and GitOps workflows (Jenkins, GitHub Actions, ArgoCD)

• Operate and improve containerized services on Kubernetes

• Define and measure reliability using SLIs, SLOs, and error budgets

• Run load tests, capacity modeling, and production validation

• Build internal tools and paved paths that help teams operate safely and efficiently

Minimum Requirements

• Experience operating reliable, distributed systems in SRE, platform, or similar roles

• Experience with data, analytics, ML, or large-scale distributed workloads

• Strong knowledge of Linux, containers, Kubernetes, and cloud infrastructure

• Experience building automation or internal tools (Python, Go, shell, etc.)

• Experience with infrastructure-as-code (e.g., Terraform)

• Experience with CI/CD or GitOps systems (e.g., Jenkins, GitHub Actions, ArgoCD)

• Familiarity with observability (metrics, logs, traces, alerting, incident response)

• Solid understanding of SRE concepts (SLIs, SLOs, error budgets, postmortems)

• Experience using modern development and automation practices to improve reliability and efficiency

• Experience building internal tooling, automation, or developer productivity systems

• Strong communication skills with technical and cross-functional partners

Bonus Points

• Experience with data and ML systems (training pipelines, model serving, GPU workloads)

• Experience with distributed systems and messaging (Kafka, Pub/Sub)

• Experience working in Kubernetes-based environments

• Familiarity with observability tools (Prometheus, Grafana)

• Experience operating systems in cloud environments (GCP, AWS)

Your Platform

Best known for iconic video game universes including Warcraft®, Overwatch®, Diablo®, and StarCraft®, Blizzard Entertainment, Inc. (www.blizzard.com), a division of Activision Blizzard, which was acquired by Microsoft (NASDAQ: MSFT), is a premier developer and publisher of entertainment experiences. Blizzard Entertainment has created some of the industry’s most critically acclaimed and genre-defining games over the last 30 years, with a track record that includes multiple Game of the Year awards. Blizzard Entertainment engages tens of millions of players around the world with titles available on PC via Battle.net®, Xbox, PlayStation, Nintendo Switch, iOS, and Android.

Our World

Activision Blizzard, Inc., is one of the world's largest and most successful interactive entertainment companies and is at the intersection of media, technology and entertainment. We are home to some of the most beloved entertainment franchises including Call of Duty®, World of Warcraft®, Overwatch®, Diablo®, Candy Crush™ and Bubble Witch™. Our combined entertainment network delights hundreds of millions of monthly active users in 196 countries, making us the largest gaming network on the planet!

Our ability to build immersive and innovative worlds is only enhanced by diverse teams working in an inclusive environment. We aspire to have a culture where everyone can thrive in order to connect and engage the world through epic entertainment. We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we’ve got our employees covered!

The video game industry and therefore our business is fast-paced and will continue to evolve. As such, the duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business and relationships with industry partners

We love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all the qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.

We are committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are a disabled individual requiring an accommodation to apply for an open position, please email your request to [email protected]. General employment questions cannot be accepted or processed here. Thank you for your interest.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status, among other characteristics.

Rewards

We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we’ve got our employees covered! Subject to eligibility requirements, the Company offers comprehensive benefits including:

• Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance;
• 401(k) with Company match, tuition reimbursement, charitable donation matching;
• Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave;
• Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others;
• If the Company requires that you move geographic locations for the job, then you may also be eligible for relocation assistance.

Eligibility to participate in these benefits may vary for part time and temporary full-time employees and interns with the Company. You can learn more by visiting https://www.benefitsforeveryworld.com/.

In the U.S., the standard base pay range for this role is $102,800.00 - $190,204.00 Annual. These values reflect the expected base pay range of new hires across all U.S. locations. Ultimately, your specific range and offer will be based on several factors, including relevant experience, performance, and work location. Your Talent Professional can share this role’s range details for your local geography during the hiring process. In addition to a competitive base pay, employees in this role may be eligible for incentive compensation. Incentive compensation is not guaranteed. While we strive to provide competitive offers to successful candidates, new hire compensation is negotiable.