Senior ServiceNow Developer

At LPL’s Global Capability Center, you'll find a collaborative culture where your voice matters, integrity guides every decision, and technology fuels progress. Your skills, talents, and ideas will redefine what's possible. LPL's success reflects its exceptional employees, who together pursue one noble purpose: empowering financial advisors to deliver personalized advice for all who need it. We’re proud to be expanding and reaching new heights in Hyderabad.

Join us as we create something extraordinary together.

Job Overview:

LPL Financial Corp is seeking a highly skilled and experienced Senior ServiceNow Developer to design, develop, implement, and maintain solutions on the ServiceNow platform, ensuring alignment with business needs and technical best practices.

Responsibilities:

• Lead the design, development, and implementation of complex ServiceNow solutions, including ITSM, ITOM, ITAM, SecOps, and GRC
• Configure and customize ServiceNow modules, workflows, forms, scripts (Client Scripts, Business Rules, UI Policies, UI Actions, Script Includes), and integrations using various APIs (REST, SOAP).
• Perform advanced administration tasks, including user and group management, access control, and platform security.
• Collaborate with business analysts and stakeholders to gather requirements, translate them into technical specifications, and propose effective ServiceNow solutions.
• Conduct code reviews, provide technical guidance to junior developers, and ensure adherence to coding standards and best practices.
• Develop and maintain technical documentation, including design specifications, test plans, and release notes.
• Troubleshoot and resolve complex technical issues related to ServiceNow instances, integrations, and customizations.
• Participate in platform upgrades, patching, and performance optimization activities.
• Stay up-to-date with the latest ServiceNow features, releases, and industry trends to recommend continuous improvements.

What are we looking for?

We’re looking for strong collaborators who deliver exceptional client experiences and thrive in fast-paced, team-oriented environments. Our ideal candidates pursue greatness, act with integrity, and are driven to help our clients succeed. We value those who embrace creativity, continuous improvement, and contribute to a culture where we win together and create and share joy in our work.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
• 5+ years of experience as a ServiceNow Developer, with a strong focus on platform development and customization.
• Proven expertise in ServiceNow modules
• Extensive experience with JavaScript, GlideScript, Jelly, HTML, CSS, and AngularJS.
• Strong understanding of web services integrations (REST, SOAP) and experience with various integration methods.
• ServiceNow Certified Application Developer (CAD) and/or Certified System Administrator (CSA) required.
• Experience with Agile/Scrum development methodologies.
• Excellent analytical, problem-solving, and communication skills, with the ability to articulate complex technical concepts to non-technical audiences.
• Ability to work independently and as part of a team in a fast-paced environment.
• Experience with financial services industry experience is a plus.

Preferences:

• Master’s degree
• Experience within the financial or wealth management industry

Core Competencies:

• Able to make quick decisions and resolve complex technical problems
• Ability to manage through shift changes and effectively transition open and unresolved issues.
• Ability to adapt, learn new technologies, develop new processes, and improve procedures.
• Excellent documentation skills.
• Ability to write, read, interpret, and edit complex documents and correspondence with team members and stakeholders.
• Excellent verbal and written communication skills.
• Ability to work peak, off-peak, weekend, and holiday shifts.
• Ability to communicate and respond to communication effectively with client, associates, and stakeholders.
• Ability to perform problem-solving, use logic and creative thought processes to resolve complex technical problems.

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