Senior Service Technician

Job Description

• Perform preventive maintenance, corrective maintenance,troubleshooting and repair of commercial kitchen equipment at assigned customersites.

• Diagnose refrigeration, electrical, mechanical or equipment-related faults and carry out appropriate corrective actions within technical capability and authority.

• Attend scheduled service jobs, emergency calls and assigned site tasks promptly, following instructions from the direct supervisor or service coordinator.

• Conduct equipment quality checks and ensure completed work meets appliance standards, customer-site requirements and company service standards.

• Maintain assigned tools, service vehicle, work bay and workshop areas in safe, clean and orderly condition, applying good housekeeping practices.

Job Requirements

• Minimum NITEC in mechanical engineering, electrical engineering, or relevant studies.

• 4 years and above required field experience.

• Hands-on experience in installation, servicing, maintenance, troubleshooting and repair of commercial kitchen equipment.

• Strong diagnostic knowledge of electrical, refrigeration and mechanical systems, with the ability to handle more complex faults.

• Ability to read and interpret technical manuals, wiring diagrams, service checklists and equipment specifications.

• Able to use standard tools and testing instruments safely and correctly.

• Knowledge of safe work practices, customer-site requirements and company service standards.

• Able to identify required spare parts and provide clear technical findings and recommendations.

• Able to complete service reports and job documentation accurately in written English.

• Ability to communicate effectively with customers, supervisors, technicians, subcontractors and OEMs.