Senior Service Delivery Manager
HCLTech · Grandview Heights, Franklin County ·
- Seniority
- Senior
- Category
- Project management
HCLTech is hiring a Senior Service Delivery Manager – Infrastructure to oversee the smooth operation, maintenance, and continuous improvement of customer application infrastructure. Day to day this means managing large-scale IT operations and migrations across Azure and on-prem Windows/Linux environments, using ServiceNow for ITSM and applying DevOps/CI-CD practices.
Job Description \n Service Delivery Manager – Infrastructure is responsible for ensuring the smooth operation, maintenance and continuous improvement of customer’s application infrastructure. \n \n Proven experience in large-scale IT operations, migrations and cloud/on-prem strategies - Strong knowledge of Azure and on-premises environments including Windows/Linux, Integration and BI platforms - Proven experience with ITSM Tools preferably ServiceNow - Experience with DevOps practices, CI/CD pi…