Senior Salesforce Developer

About the Role
The Digital Team is looking for a Senior Salesforce Developer. In this role you are responsible for designing and developing new features in our digital (Salesforce) platforms using Apex, Lightning Web Components and, increasingly, AI capabilities such as Agentforce. You report to the Salesforce Architect and work closely with other members of the Digital scrum team, a fun team with skilled people from various nationalities based in our headquarters in Amsterdam and in Pune.

About the Team
The Digital Team at Top Employers Institute is responsible for the development and support of the digital platforms which includes Salesforce Sales Cloud, Experience Cloud (Portal), Pardot, CRM Analytics, Service Cloud, Data Cloud, Agentforce, etc. These digital platforms support the core business processes for Marketing, Sales, Operations (Certifications) and Finance, and provide our clients with access to the survey, analytical insights and best practices. We are increasingly building AI capabilities, such as Salesforce Agentforce and Einstein, into these platforms and into the way we work.

What You’ll Do

• Designs and develops solutions on the Salesforce platform using Apex, Lightning Web Components, Flow and platform APIs
• Designs and builds AI-powered capabilities on the Salesforce platform together with the Salesforce Architect, such as Agentforce agents with custom actions (Apex, Flow, APIs), prompt templates and Einstein features
• Works with the Salesforce Architect and other team members to ensure that designs for new developments fit in the overall solution architecture
• Actively contributes in sprint ceremonies: refinements, planning, reviews and retrospectives
• Collaborates with other developers during code reviews and unit testing
• Delivers concise documentation of implemented features
• Supports the continuous integration and deployment tools and processes
• Uses AI-assisted development tools (Claude, Cursor, etc) to work faster and at higher quality, while remaining fully accountable for reviewing, testing and securing everything that is delivered
• Exchanges knowledge and ideas with other team members

Key Areas & Main Activities
Contributing in the application development process:

• Designs, develops and maintains (new) features on the Salesforce platform
• Documents, tests and deploys Salesforce features
• Designs, develops and maintains integrations of applications with the Salesforce platform
• Designs, develops and tests AI features on the Salesforce platform (for example Agentforce agents and actions, prompt templates and integrations with AI services), grounded in Salesforce data and with guardrails for accuracy, security, data privacy and cost

Gain and share knowledge:

• Stays informed on and shares knowledge about the ins and outs of the Salesforce platform, architecture and development best practices
• Pro-actively reaches out to colleagues to understand company goals, delivery processes, business processes, existing implementations, etc.
• Keeps up with the Salesforce AI roadmap (Agentforce, Einstein, Data Cloud), evaluates where AI adds value to our business processes and shares findings and good practices with the team

What We're Looking For
Qualification Criteria:

• Fluent in English
• Good communication skills with technical and non-technical stakeholders
• Experience with working in an international organization
• 5+ years experience with hands-on Apex and Lightning Web Components development and with Salesforce Solution Architecture
• Good hands-on experience with JavaScript, CSS, HTML
• Strong understanding of the Salesforce platform, its limitations and best practices to develop scalable solutions
• Understanding of how generative AI works and of its limitations (such as hallucinations, data privacy and cost), and the ability to apply it responsibly in solutions
• Experience using AI coding assistants in day-to-day development, combined with disciplined code review and testing of generated code
• Good knowledge of GitHub tooling and experience with DevOps processes, such as source-driven development with the Salesforce CLI and CI/CD pipelines
• Experience with Experience Cloud (Customer Communities) is a plus
• Integrations (REST, SOAP, External Apps, Oauth, Named Credentitals)
• Hands-on experience building AI features on Salesforce (Agentforce, Prompt Builder, Einstein, or calling external AI services from Apex) is a plus

Certifications:

• Salesforce Platform App Builder (required)
• Salesforce Platform Developer I (required)
• Salesforce Experience Cloud Consultant (preferred)
• Salesforce Platform Developer II (preferred)
• Salesforce Application Architect (preferred)
• Salesforce Agentforce Specialist (preferred)

What Top Employers Institute Offers
Purposeful Impact. Global Connections. Versatile Working Environment.
At Top Employers Institute, you collaborate with colleagues worldwide as you shape a career focused on enriching the world of work, bringing your best self.

At Top Employers Institute, we believe in:

• Living our human-centric approach (flexible working conditions, including the flexibility to work from home or the office)
• Thriving in a multicultural environment
• Growing meaningfully
• Leadership culture based on trust
• Plenty of room for initiatives and own responsibility
• We pay you to pay it forward: we grant you 2 days of paid time off for volunteering for causes you care about
• We want you to stay with us: you will enjoy a 4-week sabbatical leave paid by the company after 5 years
• Dynamic and strong international culture (more than 30 nationalities spread over 12 offices all around the world)
• Be part of a globally recognised leader shaping the future of HR and employer branding.
• Be part of a motivated and fun team in a high-growth environment where every day brings new challenges, opportunities and rewards
• Collaborate with industry experts and thought leaders to drive meaningful impact
• Competitive compensation, benefits, and career development opportunities

Top Employers Institute
Top Employers Institute is an Equal Opportunity Employer. We respect and celebrate each other’s differences. We know that a diverse workforce enhances our success. We are conscious that having the freedom to be yourself is the basis of sustainable growth. To us, it doesn’t matter where you were born, what you believe in, how old you are, what you look like, or who you love. We actively promote and depend on the diversity of thought, skills, and capabilities in our project teams to serve our international consumer base in the best way possible. We believe that different perspectives and backgrounds actually lift Top Employers Institute to new heights and increase our way of thinking for a better world of work. Join us, as there is a place for you here!

Job Application Notice
By applying for this position, you acknowledge that you have read and understood the Top Employers Institute Privacy Policy regarding the information you have provided or will provide during the application process.