Senior Salesforce Developer
Purpose of the Job
This position is responsible for the design, development, implementation, and maintenance of Coptic Orphans' technology solutions, with a focus on delivering high-quality, efficient, and scalable solutions within the Salesforce CRM platform. The Senior Salesforce Developer brings advanced experience in Salesforce development to handle more complex requirements and ensure rapid, reliable delivery. The role includes providing second-level support for technical issues and inquiries, participating in project planning, conducting quality assurance, and ensuring system availability, reliability, scalability, and security.
Essential Functions and Responsibilities
- Analyze, design, develop, and implement high-quality, efficient, and scalable solutions within the Salesforce platform. Ensure that system functionality meets the needs of all departments while handling more complex use cases and maintaining best practices across the development lifecycle.
- Conduct testing to ensure system stability and functionality.
- Provide second-level technical support for system issues and inquiries; troubleshoot and resolve problems in coordination with internal teams and external vendors.
- Collaborate with internal teams, external vendors, and stakeholders to address system-related challenges, and actively support other developers by sharing expertise, resolving technical issues, and promoting development best practices.
- Monitor system performance proactively to detect and resolve potential issues.
- Take initiative in managing assigned project components from start to finish and collaborate with team members to ensure timely, high-quality delivery of tasks and technical solutions.
- Stay updated with the latest technological advancements and Salesforce trends.
- Mentor and guide junior developers on best practices and new developments.
- Enhance system architecture to maintain compatibility, scalability, and security.
Required Education, Experience, Knowledge and Skills
- Bachelor's degree in Computer Engineering, Computer Science, Information Systems Management, or a related field.
- 3–5 years of professional experience in Salesforce system development, complex system design, and implementation.
- Proficient in both written and spoken English.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), as well as Outlook, Teams, and SharePoint
- Strong proficiency in Salesforce development, including Apex, Visualforce, Lightning Components, SOQL, and SOSL.
- Extensive experience with Salesforce Sales Cloud, Service Cloud, and other relevant Salesforce products.
- Experience with Salesforce integrations using REST/SOAP APIs, middleware, and data migration tools. In-depth understanding of data modeling, system architecture, security settings, and access controls within the Salesforce platform.
- Familiarity with Agile/Scrum methodologies and comfort working in iterative, team-based environments.
- Strong problem-solving and time-management skills, with the ability to handle complex system requirements.
- Strong attention to detail and commitment to delivering high-quality, maintainable code.
- Ability to work with internal stakeholders and external vendors to support successful project delivery.
- Ability to work independently with minimal supervision while staying aligned with team goals and standards.
- Willingness to support and collaborate with other developers and promote best development practices.
Travel and Working requirements
- Limited to typical office environment such as walking, sitting, typing, using office equipment, and occasional lifting of boxes or luggage during travel.
- Working out of the official hours and on weekends may be required.