Senior Salesforce Consultant - Transformation Practice

Salary: $135,000 – $165,000 per year based on experience

LavaBox is a Salesforce, Data & Applied AI consultancy that helps aspirational organisations to shape their North Star, cut through complexity and chart a clear path to deliver the outcomes that matter. We are on a never-ending pursuit to build the best team and delivery in the industry. That's where you come in.

We’re seeking a Senior Salesforce Consultant who can own client outcomes, shape solutions and lead complex workstreams. This is a client-facing, hands-on role spanning discovery, solution design and implementation.

About LavaBox's Transformation Practice

Our high-performing team of strategic thinkers, industry experts and technical specialists deliver complex Salesforce transformations for some of Australia and New Zealand’s leading Nonprofit, Financial Services, Automotive and Health organisations.

Our solutions typically leverage Salesforce Core, Industry Clouds, Data 360, Marketing Cloud, Integration, Agentforce and Frontier AI models.

The Role

You'll own outcomes across complex workstreams end-to-end, including:

Discovery Facilitation

As a confident and clear communicator, you’ll facilitate collaborative discovery and design workshops that clarify client objectives and key results (OKRs), map current and future-state processes, and identify priorities and constraints.

You’ll be adept at surfacing ambiguity, testing assumptions and building alignment around what the team will deliver.

Solution Design

You’ll translate discovery insights into the solution blueprints, process maps, user stories and build specifications that give the delivery team a clear path to execute.

You’ll navigate complexity with clients and colleagues, evaluating options and trade-offs, engaging architects when decisions have broader solution implications and help shape a solution that will deliver impactful outcomes.

Solution Implementation

You’ll lead complex project workstreams end-to-end from planning, through to building, testing and releasing. You take ownership, driving towards deadlines and resolving issues before they impact delivery. Using our AI-enabled Salesforce development environment, you’ll apply AI-first ways of working to improve delivery quality, speed and consistency.

As a trusted Senior Consultant, you’ll support less experienced consultants through clear direction, peer review, mentoring and collaborative problem solving.

As go-live approaches, you’ll create change management and user training approaches that drive engagement and adoption.

Experience & Qualifications

You'll definitely have:

• 5+ years' Salesforce consulting experience.

• A proven track record leading complex Salesforce workstreams from discovery through go-live.

• Salesforce Administrator plus at least two consultant-level certifications.

Although not essential, it would be great if you have:

• Salesforce project experience in the Nonprofit sector (not essential but highly valuable).

• Certifications and hands-on project experience with Salesforce Industry Clouds (Nonprofit or Financial Services Cloud), Data 360, Agentforce, Tableau or CRM Analytics

• Integration and complex data migration experience.

• Experience using AI-enabled Salesforce delivery and development workflows.

• Additional Salesforce or AI certifications.

Why work at LavaBox?

Do the best work of your career and build meaningful relationships along the way. Working at LavaBox means:

• Seriously Good Projects: You won’t be simply taking requirements. You’ll be helping clients shape their North Star vision and use cutting-edge technology to achieve the outcomes that matter.

• Grow With Us: Our growth across Australia and New Zealand creates pathways to learn new skills, improve methodologies and help shape the future direction of the company.

• Memorable Experiences: We invest in experiences that bring our team together beyond the desk, from team trips and adventures to great food, wine and shared moments.

• Supportive and High-Performing Team: Relationships are at our core. We support each other, share expertise, celebrate wins, learn from setbacks and pursue excellence together.

• We Appreciate You: We offer flexible working, competitive salaries, funded professional development, paid study leave and an environment where you’re valued as an individual.

• Deliver Outcomes, Not Outputs: You’ll collaborate with clients and colleagues to deliver outcomes that truly matter, from driving growth and empowering teams to uplifting communities and accelerating innovation.

Our Values

• Value Relationships: We create high-trust relationships with the people we work alongside.

• Bring Clarity: We help our clients cut through complexity to make decisions that align with their objectives.

• Deliver Impact: We relentlessly focus on delivering the outcomes that matter most to our clients.

• Pursue Excellence: We are on a never-ending quest to build the best team and delivery in the industry.

Flexibility

If you’re based in Auckland, you’re welcome to work from home, or out of our co-working space in Britomart. If you’re located outside of Auckland, remote working options are available.

Benefits

We offer a great benefits package, including:

• Competitive salary and bonus structure

• A flexible working model

• Annual home office setup contribution

• Funded professional development

• MacBook Pro, voice and data plan

• Investment in amazing experiences

If this sounds like the role you’ve been looking for, we look forward to receiving your application. You can learn more at www.lavaboxconsulting.com/careers