Senior Quality Manager- Electronics

Summary:

The Sr. Quality Manager for the Electronics building has an important leadership role within the quality organization and reports to the Director of Quality. This role will entail actively supervising operations (manufacturing and customer) quality engineers, data technicians and other technical quality staff as required, while providing dotted-line leadership for other quality functions. As a Sr. Manager, this position entails a balance of people leadership and development and partnering with the other quality, non-quality (operations, program management, procurement, U.S. Government and other external customers) functions to ensure timely and effective resolution on critical quality issues impacting site operations and deliveries to our customers.

As a Sr. Manager, this position requires strong quality leadership while possessing the ability to partner with Operations Quality, Quality Inspection, Supplier Quality managers, Supply Chain and technical staff to ensure timely and effective resolution on critical quality issues impacting site compliance activities.

Key Responsibilities:

People – Support the co-development and implementation of robust career development plans for quality engineering personnel – and other technical staff as required, including skill set development, cross-training, prioritization of development goals and providing them with promotional advancement opportunities within the quality or the broader organization

• VOC (Voice of the Customer) – Responsible for serving as the primary interface between PacSci and its customer on all quality-related matters. The Operations Quality Manager is tasked with addressing and resolving quality issues promptly, ensuring timely resolutions that meet (or exceed) customer expectations and that deliver satisfactory outcomes
• Standard work – Develop, implement and optimize onboarding standard work and procedures for quality engineering (manufacturing and customer) and other staff in your reporting structure
• MRB Engineering – Serve as a technical SME (Subject Matter Expert) as required, and ensure proper quality engineering staff assignments to ensure continuous and timely resolution of MRB team roles, responsibilities and functions
• Design, implement and enhance command media procedures to ensure effective operations and continuous improvement of the Quality Management System
• Develop and advocate for critical Key Performance Indicators (KPIs) for the compliance organization
• Provide training on effective metric usage and ensure their consistent application and refinement for all quality engineering functions.
• Lead the quality engineering organization using lean process engineering principles and tools like KAIZEN, Process and Value Stream Mapping, PSR that are the embodiment of the Ralliant Business Systems operating system
• Artificial Intelligence – Support the goal of supporting future AI (Artificial Intelligence) in the collection, analysis and metrics optimization to support enhancing the effectiveness of the quality organization within PacSci
• RCCA – Support multi-disciplinary teams through complex root cause investigations in an expedited manner to support site operations
• RCCA – Ensure that each compliance quality engineer is thoroughly proficient in their understanding and application of causal analysis tools and methodologies
• FRB – Actively engage and deliver effective quality leadership support to the Engineering Failure Review Board (FRB) activities, ensuring thorough analysis and resolution of quality issues
• Support the planning and realization of future strategic quality process and day-to-day enhancements processes by championing the incorporation of industry-leading automated quality compliance capabilities – including incorporation of AI for compliance (process, procedure, etc.) risk identification, read-across (to other departments, functions, or other Ralliant Operating Companies) and risk mitigation, with the goal of optimizing external/internal audits
• Act as a facilitator and provide Quality leadership support during internal and external Quality Audits (AS9100D), and for Customer PPB (Production Process Baseline Assessment) audit, and US Government audits as necessary
• Embrace and execute additional responsibilities as they arise
• Role requires working supporting operations via 5 day 8-hr workweek and supporting quality weekend staff
• NPD- new product development, lead and support the Quality Engineers and Quality inspection team in the SMT room

Minimum Qualifications:

• BS Degree in a technical engineering or quality-related field or comparable work experience. A minimum of 10 years’ experience in quality-centric roles such as: compliance quality, operations quality, program or platform quality, or supplier quality. Note: Mfg. Engineering leadership experience may be considered in lieu of dedicated Quality experience
• Required – Proficient knowledge of Quality Engineering principles and practices
• Required – Expert knowledge and experience with AS9100D, ISO9001:2015 and other industry quality standards
• Proficient in corrective actions and problem-solving methodologies (CAPA) to allow you to serve as “train-the-trainer” in causal analysis and continuous improvement activities
• Proficient knowledge of Lean operations/process engineering principles
• Proficient knowledge of PWA and PWB manufacturing principles and processes
• Demonstrated ability to effectively use Microsoft Office Suite (Excel, Word, Outlook, PowerPoint) to perform daily job tasks.

Preferred: Advanced degree in a technical engineering, quality or operations-related field

Benefits:

• PTO
• 401K
• Health Insurance (medical, dental, optical)
• Tuition reimbursement
• Parental leave (mothers, fathers, and adoptive parents)

In addition to the benefits, you’d expect we also offer flexibility, stability, and prosperity:

• A bonus payment for all associates, paid quarterly, based on performance and behavior metrics.
• 70 years of trend setters & trail blazers with new products
• Promote from within culture
• Opportunity to move vertically or laterally
• An interdependent safety culture where safety comes first! We are the shield!

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