Zuellig Pharma is a leading healthcare solutions company in Asia, and our purpose is to make healthcare more accessible to the communities we serve. We provide world-class distribution, digital, and commercial services to support the growing healthcare needs in this region.
The company was started a hundred years ago and has grown to become a multibillion-dollar business covering 17 markets with over 12,000 employees. Our people serve more than 200,000 medical facilities and work with over 450 clients, including the top 20 pharmaceutical companies in the world.
Purpose of the Role:
The Senior Project Manager will lead complex, cross-functional initiatives within our supply chain network. The position is expected to apply standard project management methodologies and project governance structures to align and coordinate various technical experts and workstreams.
They will serve as conduit between technical experts, business process owners and support functions to ensure projects are delivered on time, within budget and compliant with key stakeholder requirements.
Primary focus will be on project governance, establishing timelines, managing risks in complex environments, ensuring rigorous documentation, and facilitating communication across geographic and organizational boundaries.
What You’ll Do:
Project governance and methodology
- Define and enforce standard project management methodologies (Waterfall, Agile, etc.) in line with corporate standards
- Percentage of projects compliant with approved project governance framework and lifecycle
- Timely completion and quality of key governance artifacts (business case, charter, integrated plan, RAID logs, stage gate approvals)
- Effectiveness of stage-gate reviews (on-time approvals, minimal rework)
- Audit and compliance findings related to project governance (e.g. GDP, GxP, internal audit)
- Maturity uplift of project management practices across the portfolio
- Clear decision rights and escalation paths
- Strong control without unnecessary bureaucracy
Cross-Functional Coordination
- Effectiveness of cross-functional planning and dependency management
- Reduction in delays caused by inter-departmental handoff issues
- Quality and timeliness of inputs from Operations, IT, Quality, Finance, Procurement, and Engineering
- Feedback from functional leaders on collaboration effectiveness
Project Deployment and Execution (Direct Project Management)
- Oversee the deployment of various operations projects such as warehouse automation, new facility build or retrofit, onboarding of new clients, introduction of new services, etc. that will require detailed and comprehensive project management
- Percentage of projects delivered on time, within budget, and to agreed scope
- Schedule variance (SV) and cost variance (CV) at portfolio or program level
- Achievement of project milestones and go-live readiness criteria
- Post-implementation stability and operational handover success
Stakeholder & Vendor Management
- Stakeholder satisfaction scores (senior management, business owners)
- Quality and timeliness of executive reporting and decision papers
- Vendor performance against SLAs, milestones, and contractual obligations
- Effectiveness of vendor governance, escalation, and issue resolution
Risk, Issue & Change Management
- Timeliness and quality of risk identification and mitigation plans
- Reduction in unplanned scope changes and late-stage surprises
- Effectiveness of change control process (impact assessment, approvals)
- Number and severity of escalated issues impacting business objectives
What will make you successful:
Must-Have:
- Minimum 8-10 years of progressive experience in project or program management, with at least 5-7 years in senior leadership roles
- Bachelor’s degree in engineering, Business, Information Systems, Supply Chain, or a related discipline
- Proven track record leading large-scale, complex, and cross-functional projects or programs including but not limited to warehouse Design & Construct, complex automation, and Logistics Operations Implementation projects (incorporating design, layout, people recruitment, testing and training, process, material flow, go-live management).
- Warehouse automation or migration experience
- TMS/WMS implementation exposure
Advantage to Have:
- Postgraduate qualification (MBA, MSc) is an advantage
- Global or Regional project implementation leadership
- Experience managing multiple project managers and diverse delivery teams
- Professional project management certification preferred, such as: PMP (PMI) or PRINCE2 Practitioner, MSP (Managing Successful Programme)
What we offer:
- We are committed to fostering an inclusive environment where our employees can learn, grow, and achieve shared success.
- We champion diversity, equity, and inclusion, ensuring every individual feels valued, respected, and treated fairly.
- As a leading multi-market healthcare solutions provider, we empower our employees to gain comprehensive knowledge and expertise in the dynamic healthcare industry across the region.
- Enjoy the flexibility to effectively balance your work and personal life while taking charge of your career journey through our empowering growth opportunities.
- Our Total Rewards program is designed to support your overall well-being in every aspect.