Individual(s) must be legally authorized to work in the United States without the need for immigration support or sponsorship from Milliman now or in the future.
POSITION SUMMARY:
The Senior Project Manager is an advanced individual contributor within the Global Corporate Services Project Management Office (GCS PMO). The role leads multiple medium- and large-scale, highly complex technical and business initiatives from initiation through delivery, adoption, and closure. Working with Finance, Human Resources, Information Technology, Legal, Marketing, business practices, and third-party partners, the Senior Project Manager translates strategic objectives into executable roadmaps, governance, plans, and measurable outcomes that modernize the firm’s systems, processes, data, and operating capabilities.
RESPONSIBILITIES:
- Lead multiple concurrent, cross-functional projects of high complexity, ensuring delivery within approved scope, schedule, budget, quality, and benefit targets.
- Guide projects through the full lifecycle, including intake, initiation, planning, execution, monitoring and control, implementation, adoption, and closure.
- Develop project charters that define objectives, scope, deliverables, governance, decision rights, success measures, assumptions, and constraints.
- Create and maintain integrated project plans, schedules, budgets, resource plans, dependency maps, and milestone forecasts.
- Establish fit-for-purpose governance and apply waterfall, hybrid, systems development lifecycle, agile, or scrum practices according to the needs of each initiative.
- Facilitate requirements gathering and maintain essential project artifacts, including business requirements, use cases, gap analyses, design documentation, communication plans, test plans, implementation plans, and transition materials.
- Identify, assess, and manage risks, issues, decisions, dependencies, and changes; take corrective action and escalate promptly when outcomes are at risk.
- Prepare clear, audience-appropriate status reports and executive updates that communicate progress, financials, risks, decisions, and required actions.
- Build and manage project budgets, forecasts, and financial reporting in partnership with sponsors and appropriate financial stakeholders.
- Partner with functional leaders to secure resources, identify capacity constraints, resolve competing priorities, and maintain realistic delivery commitments.
- Assess stakeholder and organizational impacts and partner with sponsors and change leaders to develop communication, engagement, training, adoption, and reinforcement strategies.
- Ensure operational readiness and a successful transition to business and technology owners, including support models, knowledge transfer, documentation, and training as applicable.
- Support requests for proposal, vendor evaluation, selection, contracting, and delivery oversight; hold third-party partners accountable for commitments and outcomes.
- Clarify project roles and responsibilities, set expectations, facilitate decisions, resolve conflict, and drive accountability across teams without relying on direct authority.
- Partner with business and technology leaders to shape project strategy, roadmaps, governance, and measurable business value.
LEADERSHIP & PMO CONTRIBUTION:
- Serve as a project management subject matter expert and trusted advisor on complex business and technology initiatives.
- Work with substantial independence and broad latitude for judgment while maintaining alignment with sponsors, steering committees, and PMO leadership.
- Mentor and coach less-experienced project managers and contribute actively to the Project Management Community of Practice.
- Recommend improvements to GCS PMO standards, templates, methods, tools, and governance to strengthen delivery maturity and consistency.
- Apply analytical thinking and structured problem solving to remove obstacles and help teams address complex challenges.
SKILLS & QUALIFICATIONS REQUIRED:
- Bachelor’s degree in business, finance, information technology, or a related field, or equivalent relevant experience.
- Project Management Professional (PMP) certification.
- The Ideal candidate must have at least seven years of progressive project management experience, including demonstrated success leading increasingly complex, cross-functional projects; candidates at this career level will typically bring approximately ten or more years of relevant professional experience.
- The ideal candidate must have advanced knowledge of project management methodologies, governance practices, and the end-to-end project lifecycle.
- The ideal candidate must have demonstrated experience managing scope, schedules, budgets, resources, risks, issues, changes, vendors, and executive stakeholders.
- Must have proficiency with common project management tools, templates, reporting practices, and collaboration platforms.
- Must possess strong written, verbal, facilitation, presentation, negotiation, and stakeholder-management skills, with the ability to communicate complex information to technical and non-technical audiences.
- Must possess exceptional organization, attention to detail, and personal accountability.
- Strategic thinking with disciplined execution.
- Influence and leadership without direct authority.
- Consultative stakeholder partnership and relationship building.
- Sound judgment in ambiguous, rapidly changing situations.
- Collaborative conflict resolution and empathetic listening.
- Continuous improvement, curiosity, and openness to constructive feedback.
- Adaptability in tailoring delivery methods to the initiative and organizational context.
SKILLS & QUALIFICATIONS PREFERRED:
- Demonstrated success leading complex, cross-functional programs
- Leading enterprise resource planning, human resources information system, finance system, or other major business and technology transformation initiatives.
- Managing large-scale process, operating model, data, and technology change.
- Applying organizational change management and adoption practices.
- Working in a professional services or highly decentralized environment.
- Leading agile or scrum delivery teams in addition to waterfall and hybrid projects.
LOCATION:
- This is a remote role. This job posting is expected to close on October 30th, 2026
COMPENSATION:
The overall range for this role is $104,900 - $199,065. For candidates residing in:
- Alaska, California, Connecticut, Illinois, Maryland, Massachusetts, New Jersey, New York City, Pennsylvania, Virginia, Washington, or the District of Columbia the range is $120,635 - $199,065.
- All other locations the range is $104,900 - $173,100.
A combination of factors will be considered, including, but not limited to, education, relevant work experience, qualifications, skills, certifications, etc.
BENEFITS:
We offer a comprehensive benefits package designed to support employees’ health, financial security, and well-being. Benefits include:
- Medical, Dental and Vision – Coverage for employees, dependents, and domestic partners.
- Employee Assistance Program (EAP) – Confidential support for personal and work-related challenges.
- 401(k) Plan – Includes a company matching program and profit-sharing contributions.
- Discretionary Bonus Program – Recognizing employee contributions.
- Flexible Spending Accounts (FSA) – Pre-tax savings for dependent care, transportation, and eligible medical expenses.
- Paid Time Off (PTO) – Begins accruing on the first day of work. Full-time employees accrue 15 days per year, and employees working less than full-time accrue PTO on a prorated basis.
- Holidays – A minimum of 10 paid holidays per year.
- Family Building Benefits – Includes adoption and fertility assistance.
- Paid Parental Leave – 11 weeks of paid leave for employees who meet eligibility criteria.
- Life Insurance & AD&D – 100% of premiums covered by Milliman.
- Short-Term and Long-Term Disability – Fully paid by Milliman.
ABOUT MILLIMAN:
Independent for over 77 years, Milliman delivers market-leading services and solutions to clients worldwide. Today, we are helping companies take on some of the world’s most critical and complex issues, including retirement funding and healthcare financing, risk management and regulatory compliance, data analytics and business transformation.
Through a team of professionals ranging from actuaries to clinicians, technology specialists to plan administrators, we offer unparalleled expertise in employee benefits, investment consulting, healthcare, life insurance and financial services, and property and casualty insurance.
EQUAL OPPORTUNITY:
All qualified applicants will receive consideration for employment, without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran.
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