Senior Project Manager

Program & Project Leadership

• Lead the end-to-end delivery of complex Salesforce implementation and transformation programs.
• Establish project governance frameworks, delivery plans, reporting, and risk management processes.
• Manage multiple project workstreams, dependencies, resources, and delivery milestones.
• Ensure successful delivery outcomes across scope, schedule, budget, quality, and customer satisfaction.
• Drive continuous improvement and delivery excellence across engagements.

Executive Stakeholder Management:

• Act as the primary delivery partner for senior client stakeholders and executive sponsors.
• Lead steering committee meetings, governance forums, and executive reporting activities.
• Manage expectations across business and technology stakeholders.
• Build trusted client relationships that support long-term partnership growth.

Commercial & Financial Management:

• Own project financial performance, including budgeting, forecasting, revenue, margin, and resource management.
• Manage project risks, contractual obligations, and delivery governance requirements.
• Ensure projects operate within approved commercial and compliance frameworks.
• Drive profitability while maintaining exceptional client outcomes.

Presales & Practice Development:

• Partner with sales and solution teams during pursuit, proposal, and planning activities.
• Shape delivery models and implementation approaches for Salesforce programs.
• Contribute to capability development, mentoring, and practice growth initiatives.
• Support thought leadership, industry engagement, and continuous improvement activities.

Team Leadership:

• Lead and mentor project managers, consultants, architects, and delivery teams.
• Foster a collaborative, high-performing, and customer-focused culture.
• Provide leadership during critical project escalations and complex delivery challenges.

What We're Looking For:

• 8+ years' experience in IT project management within consulting, systems integration, or professional services environments.
• Demonstrated success delivering large-scale Salesforce programs and digital transformation initiatives.
• Strong understanding of Salesforce implementation methodologies and ecosystem delivery models.
• Proven experience managing multi-disciplinary teams across consulting, functional, technical, testing, and change streams.
• Expertise in project governance, financial management, risk management, and executive reporting.
• Experience working with Agile, hybrid, and traditional delivery methodologies.
• Relevant certifications such as PMP, PRINCE2, AgilePM, PMI-ACP, SAFe, or equivalent.
• Outstanding stakeholder management, communication, and leadership capabilities.
• Strong commercial acumen with experience managing project P&L responsibilities.
• Passion for mentoring teams and driving delivery excellence.