Senior Program Manager - HR

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration.

With over 30,000 employees globally and a robust presence in India, comprising over 17,000 employees across Delhi NCR, Hyderabad, Bangalore, and Chennai, we foster an inclusive culture where every team member feels valued and empowered. Our mission is to transform the healthcare industry by driving efficiency for healthcare systems, hospitals, and physician practices, continuously striving to make healthcare work better for everyone.

• Role – HR Business Partner
• Designation – Senior Program Manager/ Level 7I
• Location – Hyderabad
• Shift Timings – 1pm to 11 pm (supporting US business)

Brief Persona - Looking for someone who can be an effective influencer, knowledgeable about the business and whose impact and value is clear to the HR organization and the business alike. The ideal candidate will thrive in a multifaceted and changing environment and have fun while getting a lot of great work done. Experience of 10 -12 years as HR Business Partner; not looking for generalist profiles

Responsibilities

• Responsible for driving governance on critical business metrics such as Employee Engagement and Retention
• Engage and work with key internal & external partners in a matrixed relationship

• Lead the way in implementing change initiatives related to culture, performance, recognition and policies
• Coach individual managers on growing management capabilities
• Understand the business and its challenges to help address the organization and employees’ ask
• Assist with the change process as the company meets the cost efficiency targets

• Partner with expertise centers (CoEs) to tackle business problems and to execute on organization wide talent initiatives
• Deliver short-term solutions while also solving for long-term problems by addressing immediate challenges and underlying causes
• Use data to measure success learn, iterate and improve - analyze trends and develop proactive actions to further support business objectives
• Own/ formulate HR policies and directives and ensure smooth implementation across the organization

Minimum Qualifications

• Bachelor’s degree or equivalent
• Experience of 10 -12 years as HR Business Partner; not looking for generalist profiles
• Demonstrated competence in the various major functional areas especially change management and HR business partnering
• Comfortable to thrive in an ambiguous and fast paced environment

• Demonstrated credibility and integrity in communication to ensure information flows both upward and downward

Preferred qualifications

• MBA in HR
• Good at creating presentations and story telling
• Ability to independently work in an unstructured environment

• Ability to work at all levels of HR – strategic, operational and tactical
• Ability to manage multiple complex issues and prioritize projects concurrently

Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.

Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit:

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