The Sr Program Manager, Healthspan & Strategy provides project and program management support for Healthspan initiatives and enterprise strategic priorities. The position translates approved programs, strategies, and initiatives into organized workplans, coordinated activities, effective stakeholder follow-up, and clear status information that supports timely execution and leadership decision-making.
The role manages implementation of assigned Healthspan programs and external partner engagements and supports enterprise strategic planning by maintaining visibility into major strategic initiatives, milestones, dependencies, risks, and progress. The Program Manager works across departments, business lines, communities, and external partners to coordinate activities, facilitate communication, monitor progress, and escalate significant issues or barriers to leadership.
Location: this is a hybrid role with around 25% travel. Preferred location is near Duarte, CA (greater Los Angeles area).
Target Compensation: 120-147K depending on experience
Primary Duties & Essential Functions:
- Manages implementation of approved Healthspan pilots, programs, and initiatives across assigned sites and populations. Translates approved program designs into implementation workplans, coordinates participating stakeholders and external partners, monitors timelines and deliverables, and identifies implementation issues or risks requiring leadership attention.
- Manages assigned external consulting, strategy, research, and professional services engagements. Maintains project plans, coordinates working sessions and deliverables, tracks dependencies and risks, facilitates internal review, and escalates significant scope, schedule, or implementation issues.
- Develops and maintains an enterprise-wide strategic initiative calendar and dashboard that provides visibility into major initiatives, milestones, dependencies, timelines, risks, and key deliverables.
- Coordinates regular follow-up with enterprise initiative owners to obtain status updates, maintain current project information, and monitor progress against established plans, commitments, and strategic priorities.
- Identifies cross-initiative timing, dependency, resource, and implementation conflicts and facilitates discussions among appropriate stakeholders to support resolution; escalates significant or unresolved issues and risks to leadership.
- Tracks major enterprise initiatives against the strategic plan and annual operating plan and prepares status information highlighting progress, significant variances, dependencies, risks, and matters requiring leadership attention.
- Collects, organizes, analyzes, and summarizes project and program information using established measures and evaluation approaches to support leadership review, reporting, and decision-making.
- Coordinates stakeholder input and review of internal and external deliverables, consolidates feedback, identifies conflicting input, and facilitates resolution or escalation as appropriate.
- Documents key decisions, commitments, action items, owners, and due dates; follows up on outstanding items and supports visibility and follow-through across assigned initiatives.
Decision Authority & Scope
- Independently determines the day-to-day structure, sequencing, documentation, and coordination approach for assigned projects and programs within established priorities and approved plans.
- Determines meeting cadence, project documentation methods, status-reporting formats, action-item tracking processes, and routine stakeholder coordination needed to support assigned work.
- Coordinates directly with internal stakeholders and external partners regarding schedules, information requests, deliverables, logistics, status updates, and project follow-up.
- Identifies project risks, dependencies, implementation barriers, and conflicting stakeholder input and determines when issues require additional discussion or escalation.
- Facilitates enterprise strategic initiative tracking and follow-up but does not independently establish deadlines for initiative owners, direct corrective action, reprioritize enterprise initiatives, or exercise authority over project leaders.
- Does not establish enterprise strategy, approve material changes to program or project scope, commit organizational resources, select vendors, approve contracts, or make decisions reserved for initiative owners or executive leadership.
- Operates across multiple departments, business lines, communities, properties, and external organizations without formal authority over participating stakeholders.
- Has no direct reports, budget ownership, independent spending authority, or contract signature authority.
Minimum Qualifications
- Bachelor’s degree in business, healthcare administration, public health, project or program management, social sciences, or a related field, or an equivalent combination of education and relevant experience.
- Five or more years of progressively responsible project, program, strategy implementation, or related experience managing complex initiatives involving multiple stakeholders, defined timelines, dependencies, and deliverables.
- Demonstrated ability to translate approved strategies, programs, or objectives into structured workplans with defined activities, milestones, owners, dependencies, risks, and follow-up requirements.
- Demonstrated ability to coordinate complex cross-functional initiatives and facilitate execution across departments, locations, and external organizations without direct supervisory authority.
- Demonstrated ability to identify project risks, competing priorities, dependencies, and stakeholder conflicts and appropriately facilitate resolution or escalate matters requiring leadership attention.
- Demonstrated analytical ability, including the ability to organize and interpret quantitative and qualitative information and translate findings into clear status reports and decision-support materials.
- Demonstrated ability to prepare concise dashboards, project updates, executive briefs, presentations, and other written materials appropriate for leadership audiences.
- Ability to manage multiple concurrent initiatives while maintaining effective documentation, stakeholder communication, follow-through, and attention to deadlines.
Preferred Qualifications
- Experience in senior living, aging services, healthcare, affordable housing, or another complex multi-site service environment.
- Experience supporting enterprise strategic planning, annual operating plans, organizational initiatives, or strategy implementation.
- Experience managing the client side of consulting, professional services, research, or other external partner engagements.
- Experience implementing multi-site pilots, programs, or initiatives and monitoring results using established performance measures.
- Project or program management certification, such as PMP, CAPM, or equivalent, preferred.
Working Conditions & Physical Requirements
- Corporate or hybrid work environment with regular interaction across departments, communities, properties, and external organizations.
- Regular local, regional, and national travel, including overnight travel, generally estimated at approximately 15% to 25% depending on assigned projects and implementation needs.
- Standard business hours with occasional early or late meetings based on project requirements, multiple time zones, or stakeholder availability.
- Prolonged sitting and computer use, with periods of standing and walking during meetings, community visits, project observations, and implementation activities.
- Ability to travel between locations and move throughout community, campus, office, and similar work environments.
- Occasional lifting and carrying of materials or equipment weighing up to approximately 20 pounds.
- Ability to read and interpret written information, communicate effectively verbally and in writing, and use standard computer and office equipment.
- Occasional exposure to healthcare, senior living, affordable housing, and community operating environments.
What’s in it for you?
At HumanGood, your work makes a meaningful impact every day. As part of our Community Support Center (corporate team), you’ll collaborate across departments to support our communities and help reimagine what it means to age well. Your ideas, expertise, and impact truly matters here.
Build your future where you’re supported — you’ll have the total rewards you need to build a confident, secure life for you and your family. Count on a compensation package that maximizes your health, wealth and well-being. And adds up to 40% in value to your base compensation.
We offer a comprehensive range of benefits and perks to support you, including:
- Health, Dental and Vision Plans- start the 1st of the month following your start date
- 20 days of paid time off (increases with years of service), plus 7 company holidays
- 401(k) with up to 4% employer match and no waiting on funds to vest
- HSA option with employer contribution
- Tuition Reimbursement and continuing education programs
- $25/line unlimited cell phone plan (plus taxes and fees)
- Cell Phone Stipend
- 5-star employer-paid employee assistance program
Join a purpose-driven organization where you can grow your career, collaborate with great teams, and make a meaningful impact every day.
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