Senior Program Manager, Health (Mobile Health Units)

Position:- Senior Program Manager, Health (Mobile Health Units)

Location: New Delhi

Tenure: 3 years (annual contract, renewable based on performance and budget availability)

About Organisation

HelpAge India is a secular, not-for-profit organisation in India, registered under the Societies’ Registration Act of 1860. Set up in 1978, the organisation works for ‘the cause and care of disadvantaged older persons to improve their quality of life’. It runs healthcare, agecare, livelihood, disaster response and awareness initiatives throughout the country & advocates strongly for the elder cause. It became the first and only Indian organization to be honoured with the ‘UN Population Award 2020’ for its exemplary work in the field of ageing and population issues, and earlier in 2014, has been the recipient of ‘Vayoshreshtha Samman’ by Government of India, as an institution working for senior citizens. We have been awarded highest CRISIL VO 1A grading for excellence in operations and high credibility. We have been recognized as a Great Place to Work.

About the Role

The Program Manager – Health will be responsible for managing and overseeing the implementation of Mobile Health Units (MHUs) and other health initiatives across assigned states. The role involves project design, operational oversight, monitoring, donor coordination, and collaboration with state and head office teams to ensure effective, compliant, and timely programme delivery.

The position serves as a critical coordination link between field teams, state offices, donors, and central functions, ensuring high‑quality service delivery, strong stakeholder engagement, and achievement of programme outcomes.

Key Responsibilities:

1. Project Management & Implementation

· Oversee the execution of MHU and other health projects across assigned states, ensuring alignment with organisational goals and donor requirements.

· Ensure adherence to approved operational guidelines, SOPs, and service delivery standards.

· Support state teams in planning, implementation, and day‑to‑day project operations.

· Monitor programme performance through KPIs, field reports, and budget tracking; identify risks and address operational challenges proactively.

· Facilitate smooth communication and approval processes between Field operations, State Offices and the Head Office.

· Review project proposals, budgets, MOUs, and agreements prior to submission to senior management.

· Promote cross‑state learning, sharing of best practices, and resolution of operational challenges.

· Develop a long‑term strategic roadmap for MHUs across assigned states.

2. Donor and Partner Account Management

· Maintain regular and proactive communication with donors, sharing updates and addressing queries.

· Coordinate donor‑specific narrative and financial reporting and ensure timely submission.

· Monitor project deliverables and compliance with donor agreements.

· Track budget utilisation and facilitate timely submission of Utilisation Certificates (UCs), Fund Request Letters (FRLs), and follow‑on fund releases.

· Ensure compliance with donor requirements, policies, and annual audits related to MHU programmes.

· Consolidate and share monthly performance and financial reports with donors.

· Uphold high standards of donor servicing and relationship management.

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3. Monitoring, Evaluation & Reporting

· Establish and strengthen impact measurement frameworks to assess outcomes, cost‑effectiveness, and beneficiary satisfaction.

· Facilitate internal programme reviews and evaluations to measure impact and identify areas for improvement.

· Review and recommend project‑related requests from states, including budget revisions and new proposals.

· Prepare and submit periodic progress reports in coordination with state and project teams.

· Closely monitor programme activities against approved annual plans and targets.

· Conduct field visits to assess service quality, implementation effectiveness, and compliance.

· Ensure digitisation of assigned MHUs and accurate data collection through prescribed applications and formats.

4. New Projects, Relationship Management & State Team Support

· Support the Resource Mobilisation team in developing new project proposals.

· Collaborate with Relationship Managers and State Teams in proposal development, budgeting, and planning.

· Provide technical and programmatic inputs to enhance proposal quality and budget efficiency.

· Support project site selection, need assessments, and implementation planning.

· Assist with budget reallocations and revisions in response to evolving project needs.

5.Team Management & Capacity Building

· Develop and implement a region‑wise training calendar, including induction and refresher trainings for MHU teams.

· Provide guidance on programmatic, financial, and finance systems related processes.

· Support recruitment of MHU staff in coordination with HR and State Teams.

· Contribute to the development and revision of standard training content, SOPs, and service delivery protocols.

Requirements

Qualifications & Experience

· Graduate or Postgraduate degree in Public Health, Social Work, Health Management, or a related field.

· 7–10 years of relevant experience in health or development programmes, preferably with multi‑state project exposure.

· Proven experience in project management, monitoring and evaluation, reporting, and budget oversight.

Skills and Competencies

· Strong project coordination and stakeholder management skills

· Budget review and financial monitoring capabilities

· High proficiency in reporting, documentation, and compliance

· Analytical thinking and problem‑solving abilities

· Excellent communication, teamwork, and coordination skills

Disclaimer: The Job Description above is not an exhaustive list of skill, effort, duties, and responsibilities associated with the position.

HelpAge India is an Equal Opportunity Employer and considers applicants for all positions without prejudice to caste, religion or belief, sex, gender identity, disability or any other characteristics protected by applicable laws.

HelpAge India is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity. For more information, visit . Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Interested candidates may apply within 15 days of this advertisement, with a cover /motivation letter, and CV at [email protected]; along with details of last salary drawn, expected salary, and three professional referees.

Due to the urgency of the position, interviews may be scheduled even before the closure of the advertisement. Hence, interested candidates are encouraged to apply at the earliest. Please note that we will not be able to notify all applicants. Only shortlisted candidates will be notified about the interview date.