Senior Program Manager

Type of Requisition:

Pipeline

Clearance Level Must Currently Possess:

None

Clearance Level Must Be Able to Obtain:

None

Public Trust/Other Required:

MBI (T2)

Job Family:

Program Delivery and Execution

Job Qualifications:

Skills:

Consulting, Deliverables Management, Planning

Certifications:

None

Experience:

10 + years of related experience

US Citizenship Required:

No

Job Description:

Seize your opportunity to make a personal impact as a Senior Program Manager supporting the United States Postal Service. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career.

MEANINGFUL WORK AND PERSONAL IMPACT

Lead planning, execution, governance, and delivery for the United States Postal Inspection Service (USPIS) effort. The Program Manager will coordinate across USPS/USPIS, Appian, Appian Accelerate, CIO organizations, and the systems integrator to deliver a secure, scalable, user-centered solution that minimizes custom code, supports Agile delivery, integrates internal and external law enforcement systems, and adheres to USPS/USPIS policies (AS-805 security, TSLC, Section 508) and authorization processes (A&A).

Specifically:

• Own end-to-end program delivery: scope, schedule, budget, risk/issue management, dependencies, and executive reporting.
• Lead Appian-based solution delivery using native configuration capabilities; minimize custom code and enforce platform best practices.
• Coordinate implementation with Appian Accelerate advisory services and USPS/USPIS governance channels; maintain accountability for systems integration activities.
• Drive Agile execution (Sprint 0 through Sprint 1–n): backlog management, sprint planning, burn-down tracking, release readiness, and retrospectives.
• Ensure compliance with USPS IT, privacy, and security policies (AS-805 series) and Section 508 accessibility requirements; oversee VPAT/ACR submissions and remediation.
• Support A&A (Authorization) lifecycle deliverables: BIA, Security Plan, vulnerability scans & penetration testing results, POA&M/RMP, Technical Architecture Diagrams (TAD), hardware/software lists, and continuous monitoring cadence.
• Plan and govern integrations with USPS and external law-enforcement partner systems via secure, standards-based APIs and data exchange.
• Establish data governance practices aligned to USPS Chief Data & Analytics Office; ensure data dictionary, authoritative sources, auditability, and analytics/reporting quality.
• Lead performance, scalability, and reliability testing; manage test results and acceptance criteria.
• Produce program documentation: architecture artifacts, integration designs, deployment runbooks, training materials, and operational readiness plans.
• Manage vendor performance and deliverables; define acceptance criteria and oversee contract compliance and monthly progress reporting.
• Plan and execute transition activities (phase-in/phase-out), knowledge transfer, and continuity of operations.
• Coordinate travel and onsite activities as directed by the COR/CO; adhere to USPS invoicing and reporting expectations as applicable.

WHAT YOU’LL NEED TO SUCCEED:

Education:

• Bachelor's Degree; OR in lieu of degree, an additional 4 years of relevant work experience is required

Required Qualifications

• 10+ years of program/project management experience leading complex, multi-stakeholder technology programs (public sector preferred).
• 3+ years managing Appian platform programs or large Appian delivery efforts (design, configuration, workflow automation, integrations, and deployment).
• Demonstrated success delivering modernization programs with iterative Agile methodologies in regulated environments.
• Experience coordinating across software vendors, advisory services (e.g., Appian Accelerate), and enterprise architecture/security stakeholders.
• Proven ability to manage multi-phase implementation, release sequencing, dependency management, and operational readiness.
• Strong systems integration background (APIs, standards-based interoperability, data fabric), and familiarity with Zero Trust and Discretionary Access Control.
• Hands-on experience with testing governance (functional, performance, accessibility) and acceptance criteria for enterprise releases.
• Exceptional communication skills; comfortable briefing executives and leading cross-functional teams.

Preferred Qualifications

• Prior USPS/USPIS delivery experience and familiarity with federal law-enforcement workflows and case management.
• Knowledge of AS-805 security requirements, TSLC processes, Section 508 accessibility standards, and USPS A&A expectations.
• Experience with CJIS compliance and secure integrations with external partners.
• Familiarity with Appian Accelerate frameworks and low-code delivery governance.
• Experience with reporting, dashboards, analytics, and performance metrics to support data-driven decision-making.
• Background in AI/ML governance in federal programs (alignment with responsible AI practices).
• Relevant certifications: PMP, PMI-ACP/Agile, Appian certifications, CSM, ITIL.

Security Clearance Level:

• Must be able to obtain and maintain a Public Trust and successfully pass a thorough Government background screening process requiring the completion of detailed forms and fingerprinting
• This position has a U.S. residency requirement. The USPS security clearance process requires the selected candidate to have resided in the U.S. (including U.S. Territories) for the last five years as follows: U.S. Citizens cannot have left the U.S. (including U.S. Territories) for longer than 6 months consecutively in the last 3 years (unless they meet certain exceptions). Non-U.S. Citizens cannot have left the U.S. (including U.S. Territories) for longer than 90 days consecutively in the last 3 years.

Location:

• Washington DC
• U.S.-based work; telework permitted per program needs. Travel to USPS Headquarters (Washington, DC) and other locations may be required and is directed/approved by the COR/CO.

GDIT IS YOUR PLACE:

• 401K with company match
• Comprehensive health and wellness packages
• Internal mobility team dedicated to helping you own your career
• Professional growth opportunities including paid education and certifications
• Cutting-edge technology you can learn from
• Rest and recharge with paid vacation and holidays

#zxc726

The likely salary range for this position is $147,292 - $199,278. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

Less than 10%

Telecommuting Options:

Onsite

Work Location:

USA DC Washington

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identity Verification Process:

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work:

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.Join our Talent Community to stay up to date on our career opportunities and events at

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Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans