Senior Program Manager

At Arctic Wolf, you won’t just watch the cybersecurity industry evolve – you'll help lead the change. Our global Pack is made up of people who thrive on solving hard problems, moving fast, and building technology that protects organizations around the world. We’re proud to be recognized by Forbes, CNBC, Fortune, CRN, Bartner Peer Insights and IDC MarketScape – but what matters most is the work behind it: delivering real outcomes for customers through award winning innovation like our Aurora Platform.

If you’re looking for meaningful work, smart teammates and the chance to make a real impact in a high-growth company that’s redefining security operations, Arctic Wolf is the right place for you!

We’re looking for a Senior Program Manager to be part of making this happen.

Position Overview and Objective

The Senior Program Manager will manage and lead programs to drive the engineering development and implementation process for a subsystem and component of a product or service offering. Involvement lasts throughout all stages of a product’s lifecycle including ideation/concept, modifications, upgrades and maintenance of the product or product line.

The Senior Program Manager will manage and lead strategic programs and initiatives within our cybersecurity software and services organization. This role is responsible for planning, executing, and delivering complex programs that align with business objectives, customer needs, and regulatory requirements. The ideal candidate will drive cross-functional collaboration, ensure program alignment with company strategy, and manage risks and dependencies to deliver high-quality security solutions on time and within budget.

Responsibilities

• Strategic Influence & Thought Leadership – Guides executive decision-making on product strategy, technology investments, and long-term roadmap planning.
• Enterprise-Wide Program Management – Oversees multiple complex initiatives spanning business units, ensuring strategic objectives are met across products and teams.
• Technical Due Diligence – Leads deep dives into system architecture, performance, and scalability to assess risk and feasibility for high-impact initiatives.
• Executive & Stakeholder Alignment – Communicates trade-offs, investment rationales, and progress updates to C-suite and board-level stakeholders.
• Mentorship & Organization Impact – Develops best practices, frameworks, and coaching initiatives to elevate program management capabilities across the company.
• Lead and manage large-scale cybersecurity programs from initiation through completion, ensuring alignment with company objectives.
• Develop and maintain program roadmaps, timelines, and deliverables, ensuring effective coordination across engineering, product management, marketing, legal, sales and customer success teams.
• Oversee program governance, risk management, and compliance with industry security standards and regulations.
• Define and implement best practices for program execution, tracking, and reporting, ensuring visibility and accountability.
• Serves as the primary point of contact for program stakeholders, facilitating communication and alignment across business units.
• Manage budgets, resource allocation, and vendor relationships to optimize program efficiency.
• Drive continuous improvement initiatives to enhance program execution, team collaboration, and customer satisfaction.
• Serves as the central resource with design, process, manufacturing, test, quality, and marketing as the product(s) move to production and distribution.
• Designs, develops, and manages activities for a specific product or group of products from product definition and planning through production, release, and end of life.
• Coordinate activities of supporting project teams and internal and external development partners.
• Track progress against established plan and makes decisions to alter or update schedule and resource allocation to meet product requirements and development schedule.
• Mentor direct and interdisciplinary team members.
• Champion AI & Automation in Program Management – Identify and implement AI-driven tools and automation workflows to streamline program planning, status reporting, risk tracking, and cross-functional coordination, reducing manual overhead and improving program execution speed.
• Drive data-driven insights by leveraging AI-powered analytics and dashboards to proactively surface program health metrics, predict delivery risks, and support executive-level decision-making with real-time program intelligence.

Experience & Requirements

• 12+ years’ experience in a technical or product role managing large-scale software deployments
• 12+ years of experience in program / project/ product management, with at least 8 years in software development
• Bachelor’s degree required in Computer Science, Cybersecurity, Business, or related field
• Understanding of project and program management skills and methodologies
• Expertise in program management methodologies (Agile, SAFe, etc.) and tools (JIRA, Confluence, Aha!, etc.).
• Ability to navigate complex stakeholder environments, ensuring effective communication between technical and non-technical teams.
• Strong analytical and problem-solving skills to identify risks, dependencies, and optimization opportunities.
• Excellent leadership, negotiation, and change management skills to drive execution and adoption of cybersecurity initiatives.
• Experience communicating and representing work to leadership, framing discussions to gain valuable feedback, and experience working with technical management teams to develop systems, solutions, and products.
• Analytical and problem-solving experience with large-scale systems
• Proficient in building trust and establishing relationships across multi-disciplinary teams.
• Aptitude towards establishing and leading teams through multi-disciplinary relationships including product management and engineering to drive product programs.

Nice to Have

• PMP, PgMP, or SAFe certification.
• Experience in cybersecurity is a plus.
• Prefer degree in a technical area.
• Experience applying AI tools and automation platforms (e.g., Copilot, Claude, Notion AI, or similar) to enhance program management workflows such as meeting summarization, dependency tracking, and automated reporting.
• Demonstrated interest or experience in evaluating and piloting AI/ML-driven solutions within a program or product management context to improve operational efficiency and team productivity.

On-Camera Policy

To support a fair, transparent, and engaging interview experience, candidates interviewing remotely are expected to be on camera during all video interviews. Being on camera fosters authentic connection, improves communication, and allows for full engagement from both candidates and interviewers. We understand that technical, bandwidth, or location-related challenges may occasionally prevent video use. If this applies, candidates are required to notify us in advance so we can explore appropriate accommodations.

About Arctic Wolf

At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including Top Workplace USA (2021-2025), Best Places to Work – USA (2021-2025), Great Place to Work – Canada (2021-2024), Great Place to Work – UK (2024-2026), and Kununu Top Company – Germany (2024-2026). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 10,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry.

Our Values

Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that—by protecting people’s and organizations’ sensitive data and seeking to end cyber risk— we get to work in an industry that is fundamental to the greater good.

We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here.

We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.

All India wolves receive compelling compensation and benefits packages, including:

• Equity for all employees

• Flexible annual leave, paid holidays and volunteer days

• Training and career development programs

• Comprehensive private benefits plan including medical insurance for you and your family, life insurance (3x compensation), and personal accident insurance.

• Fertility support and paid parental leave

• Employee Assistance Program

Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodation by emailing [email protected]. View our Hiring Page to learn more about our application process.

Security Requirements

• Conducts duties and responsibilities in accordance with AWN’s Information Security policies, standards, processes, and controls to protect the confidentiality, integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies).

• Background checks are required for this position.

• This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration Regulations (“EAR”). Please note that, if applicable, an offer for employment will be conditioned on authorization to receive software or technology controlled under these U.S. export control laws and regulations.