Senior Production Engineer Managed Cloud

You will design and operate reliable managed cloud services at scale. You will define SLIs and SLOs, improve observability and performance, investigate distributed-system reliability issues, optimize AI infrastructure, and contribute to fault-tolerant systems architecture.

Responsibilities

• Design and operate reliable managed cloud services
• Define and improve SLIs and SLOs
• Collaborate with AI, platform, and infrastructure teams
• Optimize training and inference clusters
• Build telemetry and performance-tuning strategies
• Investigate and resolve reliability issues
• Contribute to distributed systems architecture

Requirements

• Strong software engineering background
• Experience building production-grade systems beyond scripting or Bash
• Experience designing and implementing distributed systems
• Experience defining and measuring SLIs and SLOs
• Experience building monitoring and observability systems
• Experience driving performance and reliability improvements
• Experience designing fault-tolerant systems and automated testing strategies
• Proficiency in Python, Go, Java, or C++
• Familiarity with Kubernetes or container orchestration platforms

Benefits

• Industry competitive pay
• Restricted Stock Units
• Health insurance options including HDHP and PPO
• Vision insurance
• Dental insurance
• Employer HSA contributions
• Paid parental leave
• Paid life insurance
• Short-term and long-term disability insurance
• Teladoc
• 401(k) with 100% match up to 4% of salary
• Paid time off
• Paid holidays
• Cell phone reimbursement
• Tuition reimbursement
• Calm app subscription
• MetLife Legal
• Company-paid commuter benefit of $300 per month