Senior Product Quality Engineer

【Key Responsibilities】

• Respond to customer inquiries and provide technical support regarding product usage and application.
• Develop and write 8D reports to document problem-solving processes and ensure continuous improvement.
• Collaborate with cross-functional teams to address quality issues and implement corrective actions.
• Conduct root cause analysis and identify solutions to enhance product quality.
• Prepare technical documentation and reports for internal and external stakeholders.
• Monitor product performance and provide feedback for product enhancement.
• Implement and maintain Process Control Systems to ensure product consistency and quality.
• Utilize Statistical Process Control (SPC) techniques to analyze process data and improve manufacturing processes.
• Conduct Failure Mode and Effects Analysis (FMEA) to identify potential failures and implement preventive measures.
• Perform data analysis using JMP software to support decision-making processes.
• Lead or participate in project management activities related to quality improvement initiatives.

【Requirements】

• 2+ years of customer-interaction experience
• Proven experience in a quality department or a similar role, preferably in the semiconductor industry.
• Proficiency in English, with excellent written and verbal communication skills.
• Strong analytical and problem-solving skills.
• Ability to work collaboratively in a team environment and engage effectively with customers.
• Familiarity with quality management systems and tools (e.g., Six Sigma, ISO standards) is an advantage.
• Understanding of Process Control Systems and their application in manufacturing.
• Knowledge of Statistical Process Control (SPC) methods and tools.
• Experience with conducting and facilitating FMEA sessions.
• Proficient in data analysis using JMP software.
• Project management experience is highly desirable.

Preferred Qualifications:

• Experience in product testing and validation.
• Knowledge of regulatory and compliance standards in the semiconductor industry.
• Excellent organizational skills and attention to detail.