Senior Product Owner - Sales

At Verisure, we do something amazing every day. By protecting what matters most, we change lives for the better. We are the leading provider of professionally monitored security services with 24/7 response in Europe and Latin America. More than 6 million families and small businesses in 18 countries rely on our innovative technology to protect what matters most to them. We integrate product development, design, sales, installation services and a 24/7 professional monitoring solution. We have a track record of continuous growth, as well as exciting plans to continue expanding, transforming, and leading the market into the future.

Our success depends on our people, and we invest in them every day. Working with Verisure is being part of an industry-leading, world-class company that has a strong entrepreneurial spirit.

We are looking for a Senior Product Owner to join the SmartSales team in Madrid: a customer-focused, outcome-oriented professional with strong product ownership skills, solid agile delivery experience, and the ability to translate business needs into valuable digital solutions.

This is an opportunity to shape one of Verisure’s key Sales platforms, helping our countries and commercial teams work smarter, faster, and more effectively. You will be part of a team that is embedding AI agents into the software development lifecycle, modernising delivery practices, and exploring new ways of accelerating product discovery, delivery, testing, documentation, and operational support.

The role combines product vision, stakeholder alignment, agile backlog management, delivery excellence, and curiosity for AI-enabled ways of working in a highly collaborative international environment.

Main Responsibilities

We have good news and if you want to know what this is about, we suggest you continue reading this Job Spec!

As part of this role, you will help the SmartSales team evolve not only what we build, but also how we build it: using data, automation, agile practices, and AI-enabled collaboration to improve delivery quality, predictability, and speed.

We are a technology team in a fast-growing IoT company and we now have the opportunity for a Product Owner in our Technology Hub in Madrid. The role will focus on SmartSales, a strategic platform supporting Sales processes across countries. You will work closely with business owners, country stakeholders, UX, architecture, engineering, QA, SRE, and delivery teams to define product outcomes, prioritise the roadmap, and drive initiatives from discovery to production.

SmartSales is evolving towards a modern, scalable, and AI-enabled delivery model. As Product Owner, you will help the team identify where AI agents and automation can improve the product lifecycle, including backlog refinement, user story quality, acceptance criteria, test coverage, documentation, release readiness, and service improvement.

You will operate in an international context, coordinating needs and priorities across Europe and Latin America. Strong communication, structured decision-making, and the ability to balance business value, technical feasibility, delivery capacity, and operational quality will be essential for success.

• Own, refine, and prioritise the SmartSales product backlog, ensuring alignment with business value, country needs, technical enablers, and delivery capacity.

• Translate business requirements, opportunities, and discovery outcomes into clear epics, user stories, acceptance criteria, and measurable product outcomes.

• Collaborate closely with Scrum Master, Engineering, QA, SRE, Architecture, UX, and Business stakeholders to ensure high-quality agile delivery from discovery to implementation.

• Contribute to embedding AI agents and AI-assisted practices into the software development lifecycle, identifying practical use cases that improve productivity, quality, traceability, and team efficiency.

• Support roadmap definition, prioritisation, release planning, stakeholder communication, and transparent reporting on progress, risks, dependencies, and trade-offs.

• Promote platform ownership, operational excellence, continuous improvement, and a product mindset focused on customer impact, business outcomes, and sustainable delivery.

Required Qualifications:

• Computer Engineering, Business, Product Management, or a related degree.

• + 5 years of professional experience in IT, digital products, business analysis, or product ownership.

• Proven experience working as a Product Owner, Business Analyst, or similar role in agile software delivery teams.

• Strong experience defining requirements, epics, user stories, acceptance criteria, priorities, and product increments.

• Experience managing stakeholders, expectations, dependencies, and priorities across business and technology teams.

• Good understanding of software delivery lifecycle, agile methodologies, quality practices, release management, and operational support.

• Interest in, and practical exposure to, AI-assisted delivery, generative AI tools, automation, or AI agents applied to product or software development activities.

• Advanced English, with the ability to communicate clearly in an international environment.

• Will be a plus:

  • Technical background or ability to understand technical trade-offs, architecture constraints, APIs, integrations, data flows, and platform dependencies.

  • Previous experience in Sales, Marketing, CRM, order intake, commercial platforms, or business partner roles.

  • Experience with AI tools such as GitHub Copilot, generative AI assistants, agentic workflows, test automation, backlog assistance, or documentation automation.

  • Experience working with distributed or international teams across different countries and business units.

Competencies

• Product mindset, customer focus, and ability to connect business objectives with technology delivery.

• Structured, organised, methodical, and comfortable managing ambiguity and competing priorities.

• Strong communication, negotiation, facilitation, and stakeholder management skills.

• Proactivity, ownership, autonomy, and drive for continuous improvement.

• Curiosity for new technologies and ability to identify practical AI-enabled improvements in day-to-day delivery.

• Collaborative mindset and ability to work effectively with internal teams, external providers, and international stakeholders.

Location

The role will be based in Madrid

If you’re not sure you meet every requirement, we encourage you to apply anyway — you might have a good fit for this role or another opportunity within our team.

Verisure will offer you

• Hybrid model Work from home and at our great Madrid offices in Pozuelo de Alarcón (El Barrial- Centro Comercial)

• Lunch included at our canteen You won’t need to pay for your daily meal when you are at the office!

• Dynamic and vibrant environment Our office is an open-plan space in which you will be able to interact with the best professionals from different teams at all levels.

• International stakeholder projects

• Learning and training programs

• Career development opportunities

Strong fit with our Company DNA

Passionate in Everything We Do: Our people bring a contagious energy and a sense of urgency that is unmistakable. We create a vision and inspire others around that vision with full engagement and focus. We are all-in, and we love what we do.

Committed to Making a Difference: We are courageous, we deliver what we promise through hard work and resilience. We make a difference, through operating with discipline and doing what is needed. We are hands-on, and we aren’t afraid to get into the detail. We deliver results and we execute with excellence.

Always Innovating: Our people make the impossible possible; it’s a continuous state of mind. We are purpose-driven, curious and we challenge the status quo. We believe good ideas travel, we share and reapply. We take smart risks, and we are not afraid to fail. We believe innovation can be big or small.

Winning as a Team: We are determined to become number 1, and to do that we need to listen to one another, collaborate and work together. We play our part, fuelled by a winning attitude and a fighting spirit. We celebrate our successes. We play to our strengths and our diversity to deliver even better outcomes, while developing and supporting one another. We believe that together we go further, and that nothing is impossible.

With Trust & Responsibility: Our people take responsibility for the people we protect. We are accountable and reliable. We role model operating with integrity. We trust and empower one another to do the right thing, always. We deliver on our promise through world-class expertise and meticulous know-how. And, we do this with humility while being honoured to play such an important role in society.

Diversity, inclusion, equity, and belonging at Verisure

At Verisure, we are committed to fostering a diverse and inclusive workplace, recognising that diversity of thought and background only makes our teams stronger and more innovative. We reject all forms of discrimination and bias, and we believe in access to opportunities for everyone, regardless of gender, age, disability status, race, sexual orientation, or any other status