Senior Product Owner (e-Commerce)

A Product Owner creates product roadmap and defines the strategic vision for their team driven by the overall vision. They have a deep understanding of the target market/industry and build close relationships with key stakeholders to ensure that the team’s effort is aligned with overall strategy.

A Product Owner manages dependencies with other team’s functions while identifying, building and managing strategic partnership across the different teams. They work closely within their team to ensure business value and user feedback is translated into new developments when necessary. Product owners will be accountable for specific business KPIs based on the area of the product they are focused on.

Key Responsibilities:

• Set ambitious and clear product vision and communicate it effectively to stakeholders, the team, and the rest of the unit
• Collaboration with stakeholders to ensure digital vision and products align within team strategy and requirements for each sprint
• Accountable for product specific KPIs once solution enters production and communicate regular tracking to stakeholders
• Utilize market and industry knowledge to translate user needs into user stories and acceptance criteria for their team. Maintain a backlog 3 to 4 sprints ahead of the team
• Works closely with CPO to establish each product’s business value and support messaging, communication and customer outreach as necessary
• Facilitates release planning with stakeholders as well as weekly demos
• Is a key role on Agile team(s) and works onsite with the team on a daily basis
• Integrates usability studies and research into product requirements to enhance user satisfaction and ensure customer driven design
• Align outward facing product requirements and stakeholders

Requirements

Domain Expertise

• Proven knowledge of standard concepts, practices, and procedures within the grocery/ food supply chain
• Strong collaborator with cross-functional teams from tech, design, and business
• Proven knowledge and understanding of standard practices, technology and supporting industry principles
• Experience with B2B digital products
• Understanding and knowledge of various roles of the digital marketplace, e.g., seller acquisition, supply chain, marketplace ops, etc. and how they interact with product offering

Agile/Digital Experience

• Experienced in facilitating agile ceremonies, managing a backlog/release plan, tracking team level metrics, removing blockers (burndown chart, release burn up, etc.)
• Deep experience leading with teams

Individual Skills

• Strong leader, collaborator, team player, and individual contributor
• Strong communication skills with comfort in speaking with business stakeholders in both English and Thai
• Strong problem solver with ability to manage and lead the team to push the solution and progress

Mindset & Behaviors

• Passion to challenge the status quo and find new solutions and drive out of the box ideas – loves and embraces change
• Believes in a non-hierarchical culture of collaboration, transparency, safety, and trust
• Not afraid to “roll up the sleeves” and seeks to go outside comfort zone to learn – pushes teams to do the same
• Empowers others to fail, learn, and grow
• Experimental mindset to drive innovation