Senior Product Manager, Student & Staff Experience

About CyberNut

CyberNut is the #1 security awareness training platform built for K-12 schools. We protect over 1.4 million students and 400,000+ faculty and staff across 400+ school districts with phishing simulations, gamified microtraining, a browser extension, and real-time threat detection. We are growing fast, and we are building a product organization to match.

About the role

This is the senior product hire that owns the human experience of CyberNut end to end across an entire school district — both audiences the platform serves: students, and the faculty, staff, and administrators around them. Students need to learn to spot threats, stay engaged, and actually change behavior in a classroom. Teachers and staff are busy adults who click through one more mandatory training unless you give them a reason not to. Administrators need to see that it is working without doing extra work. You own how all of them experience the product. You will be responsible for prioritizing what goes on the roadmap that drives company outcomes. You will talk to educators, district staff, administrators, and where appropriate students directly, decide what gets built and why, prototype it yourself, and see it through with engineering and design.

This is a product management role rebuilt for the AI era. Advances in AI prototyping have collapsed the distance between an idea and a working product, and we expect our PMs to live in that space. You will not just write requirements and wait, you will build. Using Claude and other AI prototyping and code-generation tools, you will produce working, interactive prototypes and own the bulk of the product prototype design work yourself. Your prototypes are not throwaway mockups. You will hand off prototypes that are 70 to 80% of the way to the final experience, functional and thought-through, close enough that our UI/UX design team can take them the rest of the way into a polished, production-ready product.

You are also the first PM into a Product org that is still being built, so you operate as a genuine peer to the VP of Product, not as someone executing tickets. A real part of your job is to challenge how problems are framed before they reach engineering, including your own framing. If you want a layer of associate PMs between you and the customer, this is the wrong job. If you see AI prototyping as someone else's job, this is also the wrong job. If you want to be the person who understands why a student tunes out security training — and why a teacher clicks through it — and turns that into something they actually finish, keep reading.

What you will do

• Own the product direction for the student and staff experience, from validated problem statement through design, execution, and launch.

• Build interactive prototypes, fast. Use Claude and other AI prototyping tools to turn problems into working, clickable artifacts and iterate on them directly, rather than handing static specs to others to mock up.

• Hand off prototypes 70 to 80% complete, with flows, states, and edge cases worked through, plus the research, call recordings, and reasoning behind them, so design refines rather than reverse-engineers.

• Run customer discovery. Talk to educators, district staff, administrators, and where appropriate students, on a regular cadence, and understand what makes the product get adopted instead of ignored — by kids and adults alike.

• Drive prioritization with discipline. Say no to good ideas to protect great ones, and defend those calls with evidence when sales, customers, or leadership push.

• Write the problem statements and PRDs that carry work through our gated product process (intake, development readiness, prioritization, go/no-go, launch).

• Partner with engineering to stress-test feasibility, scope, and trade-offs before a single line of production code is written, including digging into data-model and reporting questions when the details matter.

• Partner with Customer Success, Sales, and Marketing on release and launch readiness so nothing reaches customers as a surprise.

• Define and track the metrics that tell you whether what you shipped actually changed behavior and engagement across students and staff, not just whether it shipped.

What we are looking for

Required

• 5+ years in product management, with senior or lead-level ownership of a product or major area and a track record of shipping digital products that users actually adopt.

• Deep K-12 EdTech product experience. You have built digital products used by students in the classroom and by faculty and staff at real scale, products that have touched the lives of millions of students and/or hundreds of thousands of educators.

• Demonstrated fluency with AI prototyping. You can show us working prototypes you have personally built with Claude or comparable AI tools. A portfolio of what you have made matters more than résumé bullet points.

• A track record of doing your own customer discovery, not outsourcing it.

• A deep grasp of the K-12 environment: the rhythm of the school calendar, how districts buy and decide, the daily realities of teachers, students, staff, and administrators, and what separates software that gets adopted across a building from software that gets abandoned.

• Fluency with student and staff data privacy and compliance (FERPA, COPPA, and state privacy laws) and a real understanding of how they shape product decisions.

• Strong product judgment and the backbone to push back on stakeholders, including sales and executives, with evidence rather than opinion.

• Clear, fast writing, and the temperament to thrive in a remote, fast-moving startup with little hand-holding.

• Enough technical fluency to reason about data models, integrations, and reporting with engineers, and to know when an answer does not add up.

Strongly preferred

• District identity, rostering, and deployment: Clever, ClassLink, Google Workspace for Education, Microsoft 365, and SSO.

• Experience designing or building instructional curriculum or learning content for students, and an understanding of how sound instructional design translates into a product students actually complete.

• Experience with adult and professional learning — staff training, PD, or change management — and a feel for what makes mandatory training stick with busy adults rather than getting clicked through.

• Student and staff engagement and gamification, accessibility (WCAG), and designing for low-friction adoption across mixed and shared device environments (Chromebooks, shared logins).

• Experience designing admin, dashboard, and reporting surfaces that give district leaders visibility into adoption and risk without adding work.

• Cybersecurity or security awareness domain exposure.

• Experience integrating new capabilities into an existing platform.

Why CyberNut

• Own a real product domain at a fast-growing company protecting students, teachers, and schools from real threats.

• A small, senior, high-trust product team. We hire for depth, not headcount.

• A genuinely AI-forward way of working: you build, you do not just spec.

• Remote-first and flexible.

Travel

Limited travel, with likely attendance at one company offsite and one to two conferences annually.

Benefits

Includes access to the company's group health, dental, and vision insurance plans, basic life insurance, 18 days PTO, and 8 paid holidays.