Senior Product Manager, Platform

Full-Time | Reports to VP of Product I SF Bay Area or NYC Metro Area

About Canopy

Canopy is one of the fastest-growing companies focused on workforce safety in healthcare. Backed by leading venture investors, Canopy is transforming how hospitals protect and support frontline staff through its Connected Safety Platform, combining wearable safety technology, real-time location intelligence, intelligent alerting, and managed services built specifically for healthcare environments.

We operate in high-trust, high-reliability environments where software quality, operational resilience, and customer experience matter deeply. Today, more than 70 leading health systems and 1,000 healthcare facilities rely on Canopy to protect frontline staff, improve emergency response, strengthen employee confidence, and support workforce retention.

We are scaling rapidly, expanding our product portfolio, and partnering with some of the most recognized health systems in the country. This is an opportunity to join a high-growth, venture-backed company at a pivotal stage, where you can make a meaningful impact on both the business and the safety of healthcare workers nationwide.

The Role

We're looking for a Senior Product Manager to own the platform capabilities that power every Canopy product. This includes shared platform services, APIs, the real-time location platform, enterprise integrations, reporting and analytics capabilities, and the foundational infrastructure that enables scalable product delivery and customer deployments.

This is a high-impact, deeply cross-functional role for a PM who thrives at the intersection of technical depth and product strategy. You'll work closely with engineering, product, data, and customer-facing teams to define platform strategy, prioritize investments, and deliver capabilities that power Canopy’s products.

What You’ll Own

You'll define the vision, strategy, and roadmap for the platform capabilities that power Canopy's products, including:

• Shared platform services, including the real-time location platform that powers every Canopy product
• APIs and platform interfaces that enable consistent product development
• Enterprise integrations (with EHRs, security platforms, identity providers, and other customer systems)
• Reporting and analytics capabilities that demonstrate customer impact
• Platform reliability, scalability, and partner experience

Success in this role looks like

• Product teams build faster by leveraging shared platform capabilities
• Enterprise integrations are easier to implement and maintain
• Platform services consistently meet reliability, scalability, and performance targets
• Customers can clearly measure the value Canopy delivers through reporting and analytics
• Platform investments accelerate product delivery across the portfolio

What We’re Looking For

• 5+ years of product management experience, including significant ownership of platform or infrastructure products
• Demonstrated ability to translate complex technical requirements into clear, prioritized roadmaps
• Experience with enterprise integrations in healthcare environments, including EHRs, RTLS platforms, security systems, or identity providers.
• Comfort operating at multiple altitudes—you can debate architectural tradeoffs with engineers, align cross-functional teams around platform priorities, and present platform strategy and business outcomes to executives.
• Experience balancing foundational platform investments with customer-facing feature delivery
• Strong data instincts — you think in metrics, know how to define success quantitatively, and can shape the analytics capabilities your customers need
• A genuine connection to Canopy’s mission — keeping healthcare workers safe is meaningful work, and we want people who feel that

Working at Canopy

This is an opportunity to shape the platform that powers safety for hundreds of thousands of healthcare workers while defining the technical foundation for Canopy's next stage of growth. You'll work alongside passionate teammates solving complex technical challenges with meaningful real-world impact.

The base salary range for this position is $200k – $225k per year, depending on location, experience and qualifications. Canopy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.