Senior Product Manager Pension Provision and Pension Custody Account

You will hold end-to-end operational responsibility for the pension custody account business. You will establish, manage, and improve operational processes; oversee allowances, transfers, taxation, bonus applications, and exceptional cases; ensure compliant daily operations; guide employees; coordinate stakeholders; automate processes; and monitor KPIs and service levels.

Responsibilities

• Hold end-to-end operational responsibility for the pension custody account business
• Build, manage, and develop operational processes for pension custody accounts and other products
• Manage allowances, custody transfers, taxation, bonus applications, and complex exceptional cases
• Ensure efficient and regulatorily compliant daily operations
• Lead, develop, and support employees
• Collaborate with internal functions, partner banks, fintechs, service providers, authorities, and institutions
• Manage data exchange and collaboration with the Central Allowance Office for Retirement Assets
• Analyze, optimize, and automate processes using modern technologies
• Contribute to strategic projects and monitor KPIs and service levels
• Support development of pension custody accounts and future pension solutions

Requirements

• Degree in economics, natural sciences, or a comparable discipline, or comparable finance- or capital-market-related training
• Several years of experience in operations, banking, or financial services
• Knowledge of pension products, especially Riester products, is advantageous
• Experience with pension products, securities services, custody business, or related financial products is advantageous
• Knowledge of data analysis, reporting, and process automation is desirable
• Knowledge of SQL, Python, or comparable technologies is desirable
• Very good written and spoken German and good written and spoken English

Benefits

• Flexible working hours
• Home-office work option
• Up to 20 days per year of working from elsewhere in the EU
• Sabbatical option
• 30 days of annual leave plus December 24 and 31 off
• Financial contributions to occupational pension provision
• Public-transport access and employee parking
• Subsidized Deutschlandticket
• Subsidized staff restaurant
• Health promotion
• Holiday childcare for employees' children
• Employee support services for life situations
• Regular employee events