Senior Product Manager II (TodayTix)

todaytixgroup · New York, NY · 1 month ago

Work mode: Hybrid
Seniority: Senior
Employment: Full time
Category: Product
Experience: 2+ years
Company size: 501-1000

Own the consumer product roadmap for TodayTix, a mobile/web app connecting millions to live events, using AI to prototype, test, and ship features that boost discovery, purchase, and retention.

About TodayTix Group:

TodayTix Group (TTG) is the global e-commerce leader for cultural experiences, designing frictionless discovery and purchase journeys through innovative product design and industry-leading technology. Our portfolio of brands––including TodayTix, New York Theatre Guide, London Theatre, Show-Score, Arthouse, Arthouse London, and Secret Cinema––connects millions of customers with the best in live entertainment.

Powered by vast data and insights, TTG helps theatres, producers, and cultural institutions reach highly engaged audiences and unlock meaningful revenue, transforming how tickets are sold across the world.

In 2025, TTG entered a new chapter as part of MARI, the global events and experiences company powering world-defining live experiences. Together, we’re expanding our reach, deepening our impact, and accelerating a shared vision to redefine the event lifecycle through seamless discovery, purchase, and engagement.

Life at TodayTix Group

We thrive in a nimble, growth-oriented environment where adaptability, curiosity, and a bias toward action help us stay ahead of the curve. We move quickly, iterate often, and expect everyone to take ownership of their impact - because we're building the future of live events, and there’s no script for what comes next.

New joiners are set up for success with a 90-day onboarding journey, complete with clear goals and measurable milestones. We believe feedback fuels growth, so we hold twice-yearly performance reviews focused on impact and development.

Above all, you’ll be working alongside a team of collaborative, passionate, and kind humans - people who love theatre and live experiences, and who support each other just as much as they challenge each other to do great work.

We are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table. We encourage all to apply.

About the Role:

We're looking for a Senior Product Manager II to join the TodayTix product team and raise the bar for how we build. TodayTix is TTG's flagship consumer product, it is the mobile app and web experience connecting millions of people with live events they love. Your work will directly shape how customers discover, purchase, and return to TodayTix, and will move the metrics that matter most to the business.

This is an outcome ownership role, not a project execution role. The team is in an acceleration phase sharpening prioritization, deepening analytical rigor, and shifting from shipping projects to owning results. You'll be central to that shift: someone who can pick up any problem space, build conviction quickly from ambiguity, and own it end-to-end, while modeling the product craft that lifts the whole team.

If you thrive in a fast-moving, high-ownership environment, reach instinctively for AI to think and prototype, and are passionate about turning open-ended problems into measurable bets, we'd love to hear from you.

Please note: This is a full-time position. Qualified candidates must be based in the greater New York City area. We encourage collaboration by working a minimum of 3 days per week in the office, with flexibility to choose where you work for the rest of the week.

What Success Looks Like:

Strategy from ambiguity → Within 60–90 days, you've developed a strong understanding of your first problem space, diagnosed the gaps and contributed to a roadmap grounded in customer evidence and business priorities
Decisions driven by customer insight → A continuous discovery loop is running where one didn't exist; your understanding of our customers visibly changes what gets prioritized.
Team acceleration → Your ability to triage opportunities, gather the appropriate stakeholders and build relationships combined with your product intuition accelerates our overall tech team velocity
AI-native execution → AI is embedded throughout your workflow helping you synthesize research, generate prototypes, validate assumptions, and accelerate delivery.
Measurable impact shipped → Initiatives launch with defined success metrics and are followed by real post-launch analysis including second and third-order "why" questions that drive the next iteration.
Raising the team bar → Product thinking across the team is visibly sharper because of how you frame problems, document decisions, and give feedback.

What You'll Do:

Take full end-to-end accountability for specific TodayTix consumer product areas and their respective KPIs
Use AI tools to create prototypes, synthesize research, and communicate product ideas clearly and efficiently.
Collaborate closely with engineering, design and partner teams to deliver consumer features that solve real customer problems.
Lead by example to champion high-quality product standards and analytical rigor, utilizing your own work and constructive feedback to elevate the collective thinking of the team.
Manage complex cross-functional initiatives, keeping stakeholders informed and aligned.
Operate across the product lifecycle, from identifying opportunities and validating concepts to delivering and iterating on solutions.

We're Looking for Someone With:

An entrepreneurial spirit who is energized by the opportunity and challenges of shaping how millions of people across the world discover, purchase and experience live entertainment
6+ years of product experience, including 2 - 3 years owning consumer products end-to-end in startup / growth environments with demonstrable impact
Incredible product intuition, natural curiosity, a strong bias for action, an ability to form strong opinions with limited information and influence peers
Fluency with AI tools as part of your daily workflow - using them habitually to accelerate research, optimize process, design, prototype, drive decisions, and execution.
Demonstrated builder mindset - whether through launching products, founding something, side projects, experimentation, or creating new processes from scratch.
Demonstrated growth mindset - committed to continuous professional and personal development
Strong communication and strategic thinking in cross functional environments
Experience with experimentation frameworks, A/B testing and adjacent consumer technology platforms
Experience in live events, hospitality, marketplace, or premium consumer experiences is a plus.

Good to Know:

TodayTix Group takes care of our team. We’re proud to offer a generous suite of benefits and perks. Here are some of our favorites:

-Hybrid work environment (blend of in-office and at-home days)

-Up to 4 weeks per year of flexible 'work from anywhere'

-Healthcare, vision, and dental plans, with generous contributions from the company

-Life and disability insurance

-Paid Parental Leave

-Generous 401(k) Matching

-Flexible Paid Time Off

-Free membership to One Medical Group & Employee Assistance Program

-Annual Professional Growth Budget

-Employee donation matching

-Employee Referral Program

-Pre-Tax Flexible healthcare spending account (FSA), Dependent Care FSA and Commuter Benefits

TodayTix Group is proud to be an equal opportunity employer, committed to fostering a workplace that celebrates diversity and inclusion. We welcome candidates of all backgrounds and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital or veteran status, pregnancy, disability, or any other characteristic protected by law. We are also committed to providing reasonable accommodations for applicants and employees based on their religious practices, mental health, or physical needs.

For information on our US employee and applicant privacy policy, click here. For more information about the data we collect and retention periods, please see our Data Collection Notice here.

Senior Product Manager II (TodayTix)

About the Role:

What Success Looks Like:

What You'll Do:

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