Senior Product Manager - Demand

Your mission

Every Product Manager at Catawiki owns a meaningful part of the customer experience.

In Demand, your mandate is straightforward: help more people find objects they care about, become active buyers and keep returning to Catawiki. Demand is not one feature or surface. It covers how buyers first understand Catawiki, how they browse and search, what we recommend, how confidently they participate in auctions and what brings them back.

Your job is to identify the greatest opportunities across that journey, decide what matters most and lead a cross functional team from insight to measurable customer and business impact.The solution is not prescribed. You may improve ranking and recommendations, remove barriers to a first purchase, create stronger reasons to return or develop new AI enabled experiences. What matters is that you solve an important customer problem, prove the impact and scale what works.

You will own the strategy, outcomes and execution for a cross functional team, working closely with Engineering, Design, Data Science, Marketing and Commercial teams.

What you will do

1. Set and communicate a clear product vision, strategy and roadmap for a meaningful part of the buyer journey
2. Own measurable outcomes across discovery, engagement, conversion and retention
3. Use behavioural data, customer research and commercial insight to identify and prioritise the biggest opportunities
4. Turn ambiguous customer problems into clear hypotheses, prototypes and executable plans
5. Lead initiatives from early discovery through experimentation, launch and scaling
6. Define success metrics, analyse funnel and cohort performance and build a rigorous experimentation agenda
7. Design, run and evaluate A/B tests, turning positive, negative and inconclusive results into clear decisions
8. Work with data scientists and machine learning engineers to improve recommendations, ranking and personalisation
9. Partner closely with design to create simple, coherent and distinctive customer experiences
10. Use AI and rapid prototyping to test ideas early, reduce development risk and accelerate learning
11. Identify new AI enabled buyer experiences where the technology solves a meaningful customer problem
12. Create clarity, momentum and accountability across teams, including when priorities or incentives differ
13. Communicate strategy, performance, tradeoffs and recommendations clearly to senior and C level stakeholders

Who you are

Three qualities matter most in this role.

Outcome ownership

You take responsibility for customer and business results, not only for delivering features. You stay with the problem, remove obstacles and change direction when the evidence demands it.

Systems thinking

You understand that onboarding, discovery, recommendations, auction dynamics, CRM, commercial priorities and marketplace health influence one another. You can make thoughtful tradeoffs across the full system.

Experimental rigour

You use data, research, prototypes and controlled experiments to make decisions. You learn from negative results and can distinguish meaningful progress from activity.

You will also bring:

1. At least five years of product management experience, preferably in consumer ecommerce, marketplaces or another digital product at scale
2. A record of owning an end to end customer journey or broad product area rather than only individual features
3. Strong product and design judgement, with a clear view of what makes an experience intuitive, useful and high quality
4. Confidence working with funnels, cohorts, experiments and commercial performance metrics
5. Extensive experience designing, running and analysing A/B tests
6. The ability to turn uncertain opportunities into clear hypotheses, prototypes and plans
7. A practical understanding of recommendations, personalisation, search or machine learning
8. Comfort using AI tools to prototype quickly and explore new customer experiences
9. The ability to balance immediate commercial opportunities with longer term product and platform investments
10. Clear communication and the ability to influence senior leaders without relying on formal authority
11. The pace, resilience and judgement to maintain a high standard of execution in an ambiguous environment

Where you will be

This role is based in Amsterdam. We offer a relocation package for people currently living outside the Netherlands.